Host

Tei-An; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible schedule

Professional development

Dining discounts

Referral program

Job summary

Tei-An in Dallas is seeking a Host to provide exceptional service to guests. You will be responsible for ensuring that every guest receives a warm welcome and is seated according to availability. Key qualifications include experience in fine dining, strong communication skills, and proficiency with the RESY reservation system. The position offers flexible schedules and various employee benefits such as health insurance and dining discounts across the Vandelay Hospitality Group concepts.

Qualifications

• Experience working as a Host in fine dining or hotel environment.
• Detail-oriented with professional communication skills.
• Comfortable with repetitive motions and standing for long periods.

Responsibilities

• Welcome guests warmly and manage seating for them.
• Maintain the RESY database with necessary updates.
• Provide concierge-level service to all guests.

Skills

Strong communication skills

Detail oriented

Ability to prioritize

Team oriented

Fluent in English

Tools

RESY Reservation system

Job description

Role Summary

A Host at Tei-An is responsible for providing exceptional service to guests. As a Host, you will ensure each guest begins their experience with a positive and warm welcome and are able to seat guests according to availability. You are familiar with our reservations system and manage the flow of service by monitoring all private bookings, events, and walk-in guests. Hosts answer the phone with a smile and ensure that the guest feels well taken care when calling the restaurant, answering the phone within 3 rings.

Responsibilities

• Provide concierge level service to guests by making guests feel welcome, and comfortable while waiting for seating

• Develop and maintain relationships with guests on a name-to-name basis

• Review reservation books in RESY to strategize the most effective plan for seating and planning

• Review guest profile notes, photos and special requests in detail to prepare for every service

• Maintain RESY database by adding detailed notes during and after service, or by altering reservations for private booking and events

Knowledge of menu items, tables and seat numbers

• Strong communication and listening skills to effectively deliver professional and accurate messaging to both guests and teammates

• Execute opening, mid-shift, closing and side work procedures associated with assigned station

Requirements

• Experience working as a Host in fine dining and/or hotel environment

• Detail oriented with writing, communication and phone etiquette skills

• Team oriented with a strong sense of punctuality, reliability and professionalism

• RESY Reservation system and CRM experience a plus

• Demonstrate a sense of urgency, strong work ethic, ability to mentally prioritize and stay organized in a high-volume atmosphere

• Fluent in both written and spoken English

• Must be comfortable with repetitive motions (such as walking, bending, and standing), able to safely lift up to 50 pounds and standing for long periods of time

Perks

• Benefits available for full and part time team members

• Flexible schedule

• Professional development and career growth

• Dining discounts at all Vandelay Hospitality Group concepts

• Referral program

Benefits

• Employee discount

• Flexible schedule

• Health insurance

• Paid training

Vandelay Hospitality Group is an equal opportunity employer. Vandelay Hospitality Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other federal / state protected category.