Host

Forno Osteria and Bar Montgomery; Cincinnati (OH); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

70% coverage for medical, dental, and视

Job summary

Forno Osteria & Bar Montgomery is seeking a friendly host/hostess to welcome guests, manage reservations, and coordinate seating in a busy downtown setting.

Hours include part-time and full-time options, with pay at $12 per hour plus tips. Benefits include substantial medical/dental/vision coverage for full-time staff and a 401k after one year of employment.

Qualifications

• Greeting guests and assisting with reservations.
• Managing wait times and seating arrangements.
• Clear, confident communication during phone reservations.
• Ability to stay organized in a fast-paced dining room.
• Familiarity with restaurant technology is a plus.

Responsibilities

• Greet guests and manage seating arrangements.
• Answer phones and handle reservations and wait lists.
• Seat guests and manage the seating chart.
• Assist with clearing and resetting tables.
• Help with drink refills and maintain front area cleanliness.
• Possible shifts including evenings, weekends, and holidays.

Skills

Communication skills

Organizational skills

Friendly disposition

Customer service skills

Stamina

Basic math skills

Teamwork

Problem-solving

Flexibility

Adaptability

Tools

Reservation systems

POS systems

Computer literacy

Job description

Forno Osteria & Bar: A Taste of Italy nestled in downtown Montgomery. Forno Osteria & Bar offers a classic, rustic Italian dining experience complete with wood-fired Neapolitan Style Pizza and Housemad Pasta, that delights the senses and transports you to Italy. Chef Cristian Pietoso's passion for Italian cuisine is evident in every dish. We are currently looking for a host/hostess to help facilitate an unforgettable experience for our guests.A host's job includes answering phones, making reservations, greeting guests, managing wait times, and seating guests:Greeting guestsHosts are the first and last impression of a business, so they should be friendly and welcoming.Managing wait timesHosts manage lines at the door and ensure that guests are seated in a timely manner.Managing the seating chartHosts allocate guests to tables and ensure that the seating chart is organized so that the headcounts are fairly distributed.Other responsibilitiesAssist with clearing and resetting tablesAssist with drink refillsCleaning and restocking restrooms with suppliesCleaning front area to make it presentable for guest arrivalHosts should have strong communication and organizational skills, a friendly disposition, and the ability to stand or walk for long periods. They should also be willing to learn computerized reservation and table management systems.Hours: Part Time (less than 30 hours) and Full Time (30-40 hours weekly) available. Closed Sundays except Easter and Mother's Day brunch.Pay: $12/Hr plus tipsBenefits: 70% Coverage for Medical, Dental, and Vision Insurance available to full time employees. 401k available for full time employees after a year of employmentCommunication Skills:A hostess must be a clear, confident, and friendly communicator, both in person and potentially over the phone for reservations.Customer Service Skills:A welcoming and positive attitude is crucial for making guests feel comfortable and valued.Organizational Skills:Managing reservations, seating charts, and waiting lists effectively requires strong organizational abilities.Ability to Handle Pressure:Restaurants can be busy, so the ability to remain calm and professional during peak hours is important.Physical Stamina:Hostesses often stand and walk for extended periods.Basic Math Skills:Some hostess roles may involve simple calculations for wait times or handling payments.Desirable Qualifications:Experience:Prior experience in the hospitality industry or in customer service roles is often preferred.Familiarity with Restaurant Technology:Knowledge of reservation systems or POS systems is a bonus.Teamwork:Hostesses often work closely with other staff members, so the ability to be a team player is essential.Problem-Solving Skills:Dealing with unexpected situations, like seating conflicts or long wait times, requires good problem-solving abilities.Flexibility:Hostesses may need to work various shifts, including evenings, weekends, and holidays.Adaptability:A willingness to learn and adapt to the specific needs of the restaurant is helpful.