Host

Boston Pizza International, Inc. (New Glasgow); Buffalo (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic Hosts to create memorable dining experiences for guests. In this role, you will be the first point of contact, ensuring guests feel welcomed and appreciated. With flexible scheduling and opportunities for career growth, you will thrive in a supportive and respectful work environment. Join a team that values your feedback and fosters a culture of recognition and development. If you are passionate about hospitality and enjoy working in a dynamic team, this is the perfect opportunity for you!

Benefits

Flexible Scheduling

Career Growth Opportunities

Community Engagement

Scholarship Program

Management Training Programs

Leadership Development Conferences

Mentorship Initiatives

Reward and Recognition Programs

Qualifications

• Enjoys working with people and committed to exceeding guest expectations.
• Strong organizational skills and effective time management.

Responsibilities

• Create a positive first impression by smiling and being friendly.
• Coordinate with team members to ensure smooth seating for guests.
• Maintain composure in a fast-paced environment.

Skills

Customer Service

Organizational Skills

Time Management

Effective Communication

Job description

Overview

Host

Hosts play the important role of being the first impression of the restaurant to our Guests. Smiling, and with an upbeat attitude, they ensure that our guests are seated based on their needs and the situation. They are responsible for acknowledging and thanking each and every Guest for their visit in a professional, sincere, and friendly manner, either in person or by phone. They also coordinate with team members about available seating options and escort Guests to the right table and area.

The Host/Greeter is accountable for ensuring that our most important people, our Guests, have an excellent Boston Pizza experience from start to finish. They demonstrate and believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

• Flexible scheduling options that fit your lifestyle and support work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development conferences, and mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

Responsibilities

What does a successful Host/Greeter look like?

• Always smiling and happy, creating a positive first impression
• Leads by example and collaborates effectively with team members
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Champions the "Foundations of Hospitality" and Boston Pizza's Brand Standards
• Communicates effectively, sharing goals and challenges
• Maintains composure and thrives in a fast-paced environment
• Seeks professional development opportunities and continuously builds skills

Qualifications

Boston Pizza has been established for over 50 years and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and are committed to exceeding Guest expectations daily, Boston Pizza is the place for you!