Host

Rib & Chop House; Billings (MT); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Job summary

A popular restaurant in Billings, Montana is seeking a Host to create exceptional dining experiences. You will greet guests, manage reservations, and work closely with the service team to ensure satisfaction. Ideal candidates will have strong communication skills and a genuine approach to guest care. Experience is preferred, but motivated individuals willing to learn are welcome. This role offers employee discounts and a flexible schedule.

Qualifications

• Ability to organize, coordinate and deliver exceptional experiences.
• Genuine and sincere approach to guest care and engagement.
• High-quality communication skills with guests and team members.

Responsibilities

• Work with the team to deliver exceptional experiences with food and beverage.
• Create relationships with the community through guest engagement.
• Coordinate guest dining experiences and manage reservations.

Skills

Leadership

Communication

Problem-solving

Customer service

Job description

Benefits

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

The Host has an important role of protecting, maintaining and evolving the restaurants culture through adhering, teaching and preserving the integrity of our customer standards. Food and beverage are at the heart of the definition of our culture and business. The Host contributes to the success of the restaurant by controlling the flow of Guests within the restaurant. The Host’s responsibility is to create a positive first and last professional image for our Guests and to support all team members.

What are we looking for?

• A leader with the ability to organize, coordinate, and deliver exceptional experiences while captaining the ship.
• A genuine and sincere approach to taking care of people through customized, exceptional experiences.
• A tremendous ability to communicate with fellow team member, supervisor, and especially – The guest!
• A can-do, problem solving and fun loving attitude.
• Experience is great, but we will teach you everything you need to know if you are new to our exciting and rewarding industry.

In your role, you will be:

• Working side by side with a team delivering exceptional experiences with high quality food and beverage.
• Creating a relationship with the community through genuine engagement and guest care.
• Following a series of steps to deliver on our promise of Rocky Mountain Hospitality.
• Answering the phones and coordinating reservations and/or information delivery as well as to-go orders.
• Greeting guests upon arrival and coordinating their dining experience in a timely manner.
• Working with the service team to ensure that the guest is taken care of from start to finish.

We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.