Host

Big Bear Mountain Resort; Big Bear Lake (CA); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Free season pass

Lift tickets for friends & family

Discounted lift tickets at Ikon Pass)

Job summary

Big Bear Mountain Resort in Big Bear Lake, CA, is seeking a friendly Guest Host to greet guests and guide them through the base area, ensuring a safe, smooth experience from arrival to departure.

Starting wage ranges from $19.00 to $20.88 per hour, with the role located at Snow Summit or Bear Mountain. The position values teamwork, clear communication, and a calm demeanor in busy operations.

Qualifications

• At least eighteen (18) years old.
• Outgoing personality with strong communication skills.
• Calm and collective demeanor during operations.
• Ability to read, understand, and follow guest policies and procedure manuals.
• Able to work flexible schedules, including weekends and holidays.

Responsibilities

• Greet guests and ensure safe, efficient flow through the base area.
• Be available to answer questions and assist guests from arrival to departure.
• Maintain excellent guest service and uphold policies during busy periods.

Skills

Outgoing personality

Clear communication

Calm under pressure

Reading guest policies

Flexible scheduling

Job description

Seasonal

Working at Big Bear Mountain Resort puts you in the middle of it all, with some of the West Coast's best skiing/snowboarding and mountain biking terrain at your doorstep and Southern California's iconic beaches, deserts, and landscapes all within driving distance.

Big Bear Mountain Resort is Southern California's year-round home for alpine good times with three mountains - Bear Mountain, Snow Summit, and Snow Valley - offering something for outdoor enthusiasts of all ages and abilities, from world-class skiing, snowboarding, and sledding/tubing in the winter to mountain biking, hiking, base area activities, and golf in the summer, plus a full slate of can't-miss events throughout the year. Renowned for being some of the industry's most innovative and influential destinations, Big Bear Mountain Resort features the most rideable terrain in Southern California, as well as the region's only halfpipes and highest lift-served peak (8,805 feet), the first terrain park in North America (Bear Mountain, 1992), the longest continually operating resort (Snow Valley, est. 1924), and site of the first Winter X Games (Snow Summit, 1997). Located in the San Bernardino Mountains, Big Bear Mountain Resort is owned by Alterra Mountain Company and is an Ikon Pass member destination.

Big Bear Mountain Resort is located in the San Bernardino National Forest, approximately 100 miles from Los Angeles and Orange County and 150 miles from San Diego. As the home of Southern California's best snow conditions, most rideable terrain, and premier lift-served bike park, Big Bear Mountain Resort employees are able to enjoy three unique mountains and are eligible to receive retail and food discounts, season passes for dependents, and ski free at Alterra Mountain resorts.

Employee Perks/benefits

• Free season pass
• Lift tickets for friends & family
• Free skiing at other Alterra Mountain Company owned resorts (excluding CMH Heli-Skiing & Summer Adventures)
• Discounted lift tickets at Ikon Pass partner resorts*
• Retail and Rental discounts
• Food & Beverage discounts
• Free staff ski/snowboard lessons
• Exclusive employee and family events
• Free local bus pass: mountaintransit.org
• 401(k) savings plan
• Employee Assistance Programs
• Sick Pay
• Career positions offer additional benefits.

Position Summary

Responsible for greeting and controlling the safe and efficient flow of guests through the base area. Starting with the arrival of guests to the departure of our guests, Hosts will be available to answer questions and assist where needed.

This position is located at Snow Summit or Bear Mountain in Big Bear Lake.

Starting wage between $19.00/hr. - $20.88/hr. depending on experience.

Required Qualifications, Knowledge, Skills, And Abilities

• At least eighteen (18) years old
• Have an outgoing personality
• A talented communicator having a calm and collective demeanor, especially during challenging operations.
• Capacity to read, understand, and comply with documents such as guest policies and procedure manuals
• Able to work flexible schedules, including weekends and holidays

Offers of employment are contingent upon successful completion of a background investigation and your ability to perform the essential functions of the position, with or without accommodation.

Snow Summit LLC is an equal opportunity employer.