Host

Hilton Garden Inn Greenville; Asheville (NC); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision insurance

Employee discounts at hotel and dining

Hilton Team Member discount

Job summary

The Foundry Hotel Asheville, Curio Collection is seeking a reliable Host/Support Staff to join our downtown Asheville team. You will help bartenders and servers, stock and prepare the restaurant and lounge area, and provide a welcoming guest experience in a fast-paced setting.

This is a full-time, hourly position with tips. The role emphasizes cleanliness, guest greetings, reservations via Resy, and supporting close-out duties to keep our front of house running smoothly.

Qualifications

• High school diploma or equivalent required or preferred.
• Excellent communication and customer service skills.
• Ability to thrive in a fast-paced hospitality environment.

Responsibilities

• Keep restaurant area clean and organized, including counters and equipment.
• Greet guests with a warm, welcoming manner.
• Record guest wait times, reservations and seating rotations using Resy.
• Assist with closing duties and stock replenishment as needed.
• Take in-room dining and to-go orders and manage FOH inventory.

Skills

Customer service

Communication

Hospitality

Teamwork

Education

High school diploma or equivalent

Tools

Resy

Job description

Job Summary

We are seeking a reliable and detail-oriented individual to join our team as a Host/ Support Staff at The Foundry Hotel Asheville, Curio Collection. in this role, you will play a crucial role in maintaining the efficient operation of our bar and restaurant by assisting bartenders & servers with stocking and preparing the restaurant & lounge bar area. This is a full-time, hourly position plus tip out in the hospitality/restaurant industry located in beautiful downtown Asheville, North Carolina.

Compensation & Benefits

• - Hourly wage based on experience
• - Paid time off and holiday pay (full time only)
• - Health, dental, and vision insurance options
• - Employee discounts at hotel and restaurant outlets, plus a Hilton Team Member discount.

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Responsibilities

• - Keep restaurant area clean and organized, including wiping down counters, tables, and equipment.
• - Greet each guest with enthusiasm and a warm, welcoming manner.
• - Use an I-Pad with Resy reservation system to record guest wait times, reservations and seating rotations during service.
• - Light side work required as needed to support the team.
• - Answer the phone and take in-room dining and to go orders.
• - Keep track of FOH inventory and inform management when supplies are running low.
• - Assist with closing duties, including restocking supplies and cleaning the host station area.

Requirements

• - High school diploma or equivalent.
• - Previous experience in a similar role in the hospitality/restaurant industry preferred.
• - Excellent communication and customer service skills.
• - Ability to handle a fast-paced and demanding work environment.
• - Must be able to work mornings and weekends. Shifts typically start between 7am- 8am each day.
• - Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• - Must be able to lift and carry heavy objects on a regular basis.

EEOC Statement

The Foundry Hotel Asheville, Curio Collection is an equal opportunity employer. We value diversity and do not discriminate based on race, color, religion, gender, national origin, age, disability, veteran status, or any other legally protected characteristics.