Hospitality Valet & Guest Service Specialist (Tips)

townepark; Hanover (MD); On-site; USD 7,600 - 12,000; Part time

Job summary

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality while parking and retrieving guest vehicles and helping with luggage during arrival and departure. You will greet guests, answer questions, share directions, and process payments.

The role requires a friendly, professional demeanor and the ability to operate under busy conditions; shifts include AM/PM/Overnight. Eligibility includes a high school diploma or GED, a valid driver's license, and willingness to work

Qualifications

• Knowledge of customer service principles
• Ability to read and write English
• Basic math and cash handling skills
• Effective communication with guests and team

Responsibilities

• Greet guests warmly and maintain professional demeanor
• Park and retrieve vehicles safely
• Assist guests with bell services and luggage storage
• Provide directions and information about local attractions
• Explain parking rates and collect payments
• Accurately document ticket and vehicle information

Skills

Customer service

English literacy

Cash handling

Communication

Education

High school diploma or GED

Job description

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality while parking and retrieving guest vehicles and helping with luggage during arrival and departure. You will greet guests, answer questions, share directions, and process payments.

The role requires a friendly, professional demeanor and the ability to operate under busy conditions; shifts include AM/PM/Overnight. Eligibility includes a high school diploma or GED, a valid driver's license, and willingness to work