Hospitality Team Member Restaurant

Workstream; Brookside (MI); On-site; USD 17,908 - 26,174; Full time

Benefits offered by this job

Flexible hours

Closed Sundays

Free meals

Job summary

Chick-fil-A Traverse City is hiring Hospitality Team Members for full-time and part-time roles across day and night shifts. Located at 2700 N US 31 South, Traverse City, MI 49684, we offer flexible hours and a friendly, fast-paced environment focused on delivering signature Chick-fil-A service.

As a Team Member, you will greet guests, take and prepare orders at the front counter or drive-thru, maintain dining room cleanliness, follow health guidelines, and help create remarkable experiences for

Qualifications

• Must be eligible to work in the United States and at least 16 years of age.
• Must have reliable transportation.
• Ability to multi-task in a fast-paced environment.
• Excellent customer service and a positive attitude.
• Strong interpersonal skills and teamwork.

Responsibilities

• Greet guests and take/prepare orders at front counter or drive-thru.
• Maintain cleanliness in the counter, dining room, and front-of-house areas.
• Observe health and sanitation guidelines.
• Ensure each guest leaves with a smile and a remarkable experience.

Skills

Customer service

Interpersonal skills

Flexible schedule

Reliable transportation

Positive attitude

Teamwork

Job description

FOOD SERVICE WORK IS HARD! NEVER WORK ON SUNDAY AGAIN!

Chick-fil-A Traverse City has full-time and part-time openings for Hospitality Team Members in both day time and night time shifts.

Chick-fil-A Traverse City is located at 2700 N US 31 South, Traverse City, MI 49684

Part-time, under 32 hours/week $13.00-$16.00 per hour

Full-time, over 32 hours/week $17.00-$19.00 per hour

Our vision at Chick-fil-A Traverse City is to build trust with the community by being Traverse City's most caring neighbor. We are looking for eager and energetic Team Members to help us create remarkable experiences for our guests and the Traverse City community.

At Chick-fil-A Traverse City you can expect to be surrounded by quality individuals like yourself. You will be challenged to grow and you will be given a consistent environment in which to do so. Expect a fast- paced work environment in which we deliver an elevated dining experience to our guests.

At Chick-fil-A Traverse City, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary. Hospitality Team Members, are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. As a Hospitality Team Member, you will welcome and greet guests, take and prepare guest orders at either the front counter or drive-thru, maintain cleanliness at the counter and in the dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile. We are looking for friendly, enthusiastic Team Members who enjoy serving guests. We will teach you everything you need to know!

Taking on the promotion from guest to Team Member at Chick-fil-A Traverse City is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A Traverse City:

• Flexible Hours- You probably have commitments to your family, friends, school or sports teams. We will do our best to arrange your work schedule around them.
• Closed Sundays- All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Work Directly With A Chick-fil-A Owner/Operator- The Owner/Operator is an independent business person, responsible for the operation of the restaurant, who invests time in Team Members, teaching them important business skills for the future.
• Competitive Pay- Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• Advancement Opportunities- Interested in more opportunities where you can grow your leadership skills and have more ownership? Chick-fil-A Traverse City has internal paths for those Team Members looking to grow and develop.
• It's a Great Place to Work- At Chick-fil-A, our Owner/Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant.
• Scholarship Opportunities- Since 1970, Chick-fil-A has invested more than $112 million in scholarships to help over 67,000 Team Members pursue a college education and achieve their remarkable future - whether it's with Chick-fil-A or elsewhere.
• Health, Dental, Vision Insurance- Offered to full time employees. The Owner/Operator will contribute to the cost of premiums.
• Free Collegeonline through Point University. 100% paid tuition and bonus available to help with books.
• Free mealany time you work!

Front of House Team Member Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Maintain a cheerful, positive attitude.
• Eligible to work in the United States and at least 16 years of age upon hire date.
• Must have reliable transportation.
• Demonstrates consistency, reliability, and strong interpersonal skills.
• Passionate about serving and helping others with a customer service-oriented mindset.
• Detail-oriented, able to multi-task, and thrive under pressure in a fast-paced environment.
• Quickly and efficiently responds to changes or edits to orders.
• Works well independently and as part of a team.
• Willing and able to work a flexible schedule, including standing for extended periods.
• Comfortable in hot, cold, noisy, and fast-paced environments.
• Treats team members and guests with honor, dignity, and respect.
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A restaurant is more than a job – it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.