Hospitality/Front of House Team Member

Workstream; Onalaska (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Scholarship opportunities

401K for eligible Team Members

PTO for eligible Team Members

Direct2 Care Telehealth

Job summary

Chick-fil-A is seeking a Front of House Team Member to deliver a warm, guest-centered dining experience. You’ll smile, make eye contact, speak with a friendly tone, and build emotional connections with guests while upholding brand standards.

Responsibilities include multitasking, teamwork, and standing for extended periods. Benefits include scholarship opportunities, 401K, PTO, and growth potential within a positive, community-focused environment.

Qualifications

• Consistency and reliability.
• Cheerful and positive attitude.
• Loves serving and helping others.
• Customer-service oriented attitude.
• Strong interpersonal skills.
• Detail-oriented approach.
• Able to multi-task.
• Works well independently and in a team.

Responsibilities

• Smile.
• Create and Maintain Eye Contact.
• Speak in a friendly tone.
• Make Emotional Connections with Guests.
• Honor and encourage others to follow the vision and values of the Restaurant.
• Multitask quickly, yet thoroughly.
• Be team-oriented, adaptable, dependable, with a strong work ethic.
• Work on their feet for several hours at a time.
• Communicate effectively with guests and Team Members.
• Adhere to Chick-fil-A rules and dress code at all times.
• Other duties as assigned.

Skills

Consistency and reliability

Cheerful attitude

Customer service oriented

Strong interpersonal skills

Detail-oriented

Multi-tasking

Team player

Flexible scheduling

Lift 15 lbs

Standing for long periods

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time & Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Competitive pay
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities ($1,000-$25,000)
• 401K for eligible Team Members
• Free Direct2 Care Telehealth
• Paid Time Off for eligible Team Members
• Rewards and Recognition
• Path to Leadership

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak in a friendly tone
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 15 lbs on a regular basis
• Have the ability to stand for long periods of time

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.