Hospitality Support Specialist — Fast-Paced Food & Games

Level99 Entertainment

McLean (VA)

On-site

USD 21,000 - 30,000

Part time

6 days ago

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Job summary

Level99 Entertainment in McLean, VA seeks a friendly Support team member to deliver outstanding hospitality to restaurant guests and entertainment players. You will expedite and deliver food, assist guests at the counter, and help keep service areas stocked.

You will monitor food quality, manage ticket times, and coordinate with front- and back-of-house teams to ensure every guest leaves satisfied.

This hourly role offers tips and requires flexibility for days, nights, weekends and holidays.

Qualifications

Organized, thorough, and precise.
Analytical and systematic thinking.
Understanding of ticket times and kitchen metrics.
Knowledge of health and sanitation codes and policies.
High integrity and professionalism.
Positive, upbeat attitude; proactive.
Must be 18 or older.

Responsibilities

Review and understand all guest orders, including in-restaurant dining, takeout and delivery.
Distinguish between counter pickup and main dining room orders, expediting accordingly.
Interact with guests at the pickup counter to ensure needs are met.
Run food to tables, deliver items, clear dishes, replenish supplies.
Communicate effectively to front of house and back of house teams.
Receive, check and pack all guest takeout orders.
Keep materials for takeout/delivery organized and labeled.
Monitor quality, ticket times and overall service flow.
Build knowledge of all menu items and established standards.