Hospitality Support Associate – Fast-Paced Games & Dining

Level99 Entertainment; Lake Buena Vista (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Level99 Entertainment in Lake Buena Vista, FL is seeking a dedicated Support team member to provide outstanding hospitality. You will expedite and deliver food orders, assist guests at the counter, and support dining and takeout services with attention to quality and speed.

You will monitor ticket times, keep service areas stocked, and learn the menu to ensure consistent flavor and presentation. This role requires physical stamina and a positive, energetic attitude.

Qualifications

• Organized, thorough, and precise.
• Analytical and systematic thinking.
• Understanding of ticket times and kitchen metrics.
• Knowledge of health and sanitation code and policies.
• High integrity and professionalism.
• A positive, joyful, upbeat and energetic attitude – leading by example.
• Passion for hospitality.
• Ability to work a flexible schedule including days, nights, weekends and holidays.
• Able to work eight hour-plus shifts, stand, sit, squat or walk for extended periods, and lift up to 50 pounds.
• Able to work well under pressure in a fast paced environment.

Responsibilities

• Review and understand all guest orders, including in-restaurant dining, takeout and delivery
• Distinguish between guest facing counter pickup window and main dining room orders, expediting accordingly
• Interacting with guests at the pickup counter to ensure all needs and expectations are met
• Run food to guest tables, delivering items, clearing dishes as needed, and meeting guest needs
• Replenish sauces, ramekins, and containers designated to specific service areas
• Communicate effectively to both front of house and back of house teams
• Receive, check and pack all guest takeout orders
• Keep all materials for takeout/delivery and dining organized, including plates, bags, boxes & labels
• Keep a close eye on quality, consistency, and ticket times
• Build a knowledge of all food menus and established standards, striving for consistency in both flavor and presentation

Skills

Organized

Analytical

Ticket times

Sanitation knowledge

Integrity

Hospitality mindset

Flexible schedule

Lift up to 50 lbs

Job description

Level99 Entertainment in Lake Buena Vista, FL is seeking a dedicated Support team member to provide outstanding hospitality. You will expedite and deliver food orders, assist guests at the counter, and support dining and takeout services with attention to quality and speed.

You will monitor ticket times, keep service areas stocked, and learn the menu to ensure consistent flavor and presentation. This role requires physical stamina and a positive, energetic attitude.