Hospitality Supervisor Full Time Days/Mid Shift

SmartRecruiters, Inc.; Palos Park (IL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Lifecycle benefits

Job summary

Northwestern Medicine is seeking a Hospitality Supervisor for full-time day/mid shifts. You will supervise hospitality staff, maintain service quality, and coordinate with Admissions to ensure seamless patient and guest experiences.

Hours vary with emphasis on afternoon shifts; you will manage multiple shift blocks (6:00AM-2:30PM, 9:00AM-5:30PM, 10:00AM-6:30PM, 12:15PM-8:45PM) and support a hospital-wide hospitality program dedicated to patient-first care and a positive workplace.

Qualifications

• One to two years of experience as a general utility worker.
• High school diploma or general education degree (GED).

Responsibilities

• Assist Hospitality Manager by informing on area conditions and training, supervising, and motivating staff to complete schedules.
• Provide work leadership to hourly employees in Hospitality for an area, location or building.
• Collaborate with Admissions to ensure hospitality from admission to discharge and greet guests entering the facility.

Skills

General utility worker experience

Education

High school diploma or GED

Job description

Hospitality Supervisor Full Time Days/Mid Shift

• Full-time
• Salary Range Minimum : $18.35
• Salary Range Maximum: $28.44
• Compensation: USD 18.35 - USD 28.44 - hourly

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Hours vary: 6:00AM - 2:30PM, 9:00AM - 5:30PM, 10:00AM - 6:30PM, 12:15PM - 8:45PM but will primarily be the afternoon shifts.

The Supervisor, Hospitality reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards

RESPONSIBILITIES

• Assists the Hospitality Manager in maintaining a high standard of hospitality by keeping them informed on the immediate condition of all assigned areas and by training, supervising, and motivating the department personnel to be sure all schedules are completed.
• Provides work leadership to hourly employees in completion of their job duties in Hospitality for an area, location or building.
• Works closely with Admissions to provide hospitality from the time a patient is admitted until they are discharged, and that all guests are aware of the hospitality presence upon entering the facility.

Required

• One to two years of experience as a general utility worker.
• High school diploma or general education degree (GED).

Physical Demands Requirement

Physical demands required for this role include lift/carry up to 12 pounds and a push/pull force up to 25 pounds

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed:Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.