Hospitality Specialist-PRL-Connecticut

THE ASSOCIATED: Jewish Community Federation of Baltimore; Canaan (CT); Sur place; USD 21 000 - 23 000; Temps partiel

Avantages offerts par ce poste

Dental

Vision

Short Term Disability

401K

Vacation pay

Sick pay

Holiday pay

Résumé du poste

Isabella Freedman Jewish Retreat Center in Falls Village, CT is seeking a part-time Hospitality Specialist to support daily operations, focusing on cleanliness of dining areas, bathrooms, common spaces and lodging rooms under supervision. The role requires a solid work ethic and excellent customer service.

A personal vehicle is necessary as public transportation is limited, and you may drive a company van. Schedule averages 24 hours per week, with Sundays 10am–4pm fixed and

Qualifications

• Excellent verbal communication and customer service.
• Strong time management and multitasking.
• Detail-oriented with ability to multitask.
• Able to work independently and in a team.
• Flexible and receptive to guidance.
• Ability to work with a diverse guest group.

Responsabilités

• Clean and restock bathrooms; maintain common areas.
• Prepare rooms for guests; make beds; sanitize bathrooms.
• Clean floors, windows; replenish linens.
• Set up rooms for programs; respond to guest inquiries.
• Notify supervisor of problems; assist in other departments during busy times.
• Take out trash; maintain supplies.

Connaissances

Verbal communication

Customer service

Time management

Attention to detail

Independence

Teamwork

Flexibility

Adaptability

Diversity awareness

Description du poste

Hospitality Specialist

At Adamah, we believe in the deep connection between people and planet, adam and adamah. Our mission is to create vibrant Jewish life in deep connection with the earth, catalyzing culture change and systemic change through Immersive Retreats, Jewish Environmental Education, and Climate Action. Every day, we inspire and empower youth, teens, families, and leaders through programs that deeply interweave Jewish tradition and the natural world, creating diverse and inclusive communities, and building a more sustainable future.

Isabella Freedman Jewish Retreat Center is a year-round 180-person retreat facility that is in Falls Village, CT. The Hospitality Specialist position is a part-time role to assist in the day-to-day operations focused on the overall cleanliness of the facility including: dining areas, bathrooms, common areas, meeting rooms, lodging rooms and other related duties when assigned by the supervisor. The position reports to the Housekeeping Supervisor and Director of Guest Services.

The candidate must possess a solid work ethic as well as provide excellent customer service and maintain a professional demeanor. The retreat center is not close to public transportation, so a personal vehicle will be necessary. You also must be able to drive and operate a company vehicle/van.

This is a part-time position, and the schedule will not exceed an average of 24 hours per week.

You must be able to work 6 hours per day and you are needed the following days/times:

• Sunday:10am-4pm- NOT flexible

• Monday, Thursday and Friday are flexible, 6 hour days and can work between the hours of 7:30am-5:50pm.

Responsibilities

• cleaning and restocking bathrooms, maintaining the appearance of common areas including sweeping, mopping, emptying trash, cleaning windows, organizing and stocking storage areas.
• Candidate will also be called upon for housekeeping duties, working quickly without sacrificing quality in order to prepare specific rooms for incoming guests including making beds, sanitizing and restocking bathrooms, vacuuming, and cleaning windows, furniture and other fixtures to retreat center standards of cleanliness.
• Clean the floors, sweep and mop, make the beds, mopping, replenishing linens, wipe down door knobs, drawers, counters, etc. to ensure we have clean rooms and spaces.
• Follow the guidelines of the Housekeeping Room Turnover Process.
• Clean linens and blankets - transfer clean bedding from Sunshine Laundry van into housekeeping shed(s) and load housekeeping van with linens and blankets needed.
• Maintain the cleanliness of all rooms and common spaces (including arts and crafts, staff lounge, main building, synagogue, offices, etc.
• Taking inventory and replenishment of supplies (toilet paper, paper towels, soap, etc.) in all individual and common rooms / areas.
• Set up common rooms (synagogue, rec. room, dining room, lounge, etc.) depending on program needs.
• Alert the Supervisor and Maintenance of any problems with rooms.
• Take out garbage from all individual and common rooms/areas.
• Be respectful and helpful to colleagues, where it relates to cleanliness.
• You may be approached by guests, please do your best to help respond to their inquiries or find someone who can help, i.e. Director of Retreats, Facilities Manager, or Manager on Duty.
• Willingness to step in and help in different departments to help in busy time frames of the year.

Qualifications

• Good verbal communication skills.
• Strong Customer Service and Time Management Skills.
• Detail oriented and able to multitask.
• Ability to work independently and work well in a team environment.
• Flexibility to accept new responsibilities and direction as necessary.
• Needs to be receptive to and accepting of guidance from others.
• Ability to deal with difficult people and problems and work in a diverse group of people.

Physical Demands

• Stand for long periods of time.
• Push or pull 10-50 lbs.
• Lift 10-50 pounds.

Rate of Pay

$17 - $18 per hour depending on experience.

Benefits

This position is eligible for some of our benefits, Dental, Vision, Short Term Disability and 401K, Vacation, Sick and Holiday pay.

Working Conditions

This is a NON-EXEMPT position with varied work hours. The schedule will not exceed an average of 24 hours per week. This job description does not state or imply that the above are the only duties and responsibilities assigned to the position. Employees holding this position will be required to perform any other job-related duties as requested by Management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. Works in a normal hotel environment. Potential exposure to noise due to exhaust fans and equipment, cleaning chemicals, hot and cold temperatures and fast work pace due to meeting deadlines.

Evaluation

Ninety days from date of employment date. Thereafter, annually on anniversary date.