Hospitality Specialist

Luna Grill; Southlake (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Shift meals

On-Demand Pay

Flexible scheduling

Referral bonuses

Team discounts

Career growth

Job summary

Luna Grill is seeking a Hospitality Specialist to be the welcoming face of our restaurants, delivering warm, efficient service and helping guests have the best experience from hello to goodbye.

You’ll guide guests through the menu, take and process orders on the POS, coordinate with the kitchen, and keep dining areas clean and inviting while supporting your teammates in a fast-paced, guest-focused environment.

Qualifications

• 1+ year in guest-facing or fast-casual restaurant role
• Bilingual English/Spanish a plus

Responsibilities

• Welcome every guest with enthusiasm and ensure a seamless experience from hello to goodbye
• Guide guests through our menu, answer questions, and make recommendations
• Take and process orders accurately using the POS system
• Coordinate with the kitchen to ensure every order is perfect
• Deliver food and beverages promptly and with a smile
• Maintain clean, organized dining and service areas throughout your shift
• Complete opening/closing tasks and side work with pride
• Handle to-go and phone orders with efficiency and attention to detail
• Support your teammates to keep service flowing and guests happy

Skills

Guest-focused

Excellent communication

Multitasking

Team-oriented

Food safety knowledge

Bilingual English/Spanish

Job description

Join Our Team as a Hospitality Specialist!

Are you ready to bring smiles, speed, and service with heart? At Luna Grill, we’re looking for energetic Hospitality Specialists to create memorable guest experiences, keep the front of house running smoothly, and be the face of our restaurants. This is your chance to make every guest interaction count.

Location & Pay (compensation varies by region and market)

California – Los Angeles Orange County San Diego Inland Empire San Bernardino $20.00/hr (up to $24.00/hr with tips)

Texas – Dallas Fort Worth Kaufman Collin $12.00-$15.00/hr (up to $18.00/hr with tips)

Arizona – Maricopa $15.15–$17.00/hr (Up to $19/hr with tips)

Why You’ll Love Luna Grill

We’re not your typical restaurant gig — we’re a people-first brand with real food and real opportunities.

• Competitive Pay + Team Tip Pool
• Free Healthy Shift Meals
• On-Demand Pay via Dayforce
• Flexible Scheduling
• Recognition, Rewards & Referral Bonuses
• Team Member Discounts
• Career growth opportunities in a fast-growing brand

What You’ll Do

As a Hospitality Specialist, you’ll be the face of Luna Grill — delivering genuine service, warmth, and care with every guest interaction.

• Welcome every guest with enthusiasm and ensure a seamless experience from hello to goodbye
• Guide guests through our menu, answer questions, and make recommendations
• Take and process orders accurately using the POS system
• Coordinate with the kitchen to ensure every order is perfect
• Deliver food and beverages promptly and with a smile
• Maintain clean, organized dining and service areas throughout your shift
• Complete opening/closing tasks and side work with pride
• Handle to-go and phone orders with efficiency and attention to detail
• Support your teammates to keep service flowing and guests happy

What We’re Looking For

We’re looking for guest-focused, high-energy team players who bring hospitality to life:

• 1+ year in a guest-facing or fast-casual restaurant role required
• Excellent communication and multitasking skills
• A natural ability to make guests feel valued and cared for
• Comfortable working in a fast-paced, team-oriented environment
• Knowledge of food handling and sanitation standards
• Bilingual (English/Spanish) a plus
• Reliable, hands-on, and always ready to jump in where needed

Who We Are

We are Lunatics — driven by culture, standards, and teamwork, where people come first. You will not just be taking orders. You will be the first and last face guests see, recommending dishes you know well, and turning a quick meal into a REAL experience that makes guests want to come back.

Our Core Values

• Social: Hardworking people who love serving our guests and each other
• Transparent: We trust and empower our team and earn our guests’ trust
• Positive: A positive workplace starts with a positive attitude
• Prideful: Infectiously enthusiastic about our food and how we serve it

Luna Grill participates in E-Verify for all positions.

E-Verify is an internet-based system operated by the US Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the eligibility of new employees to work in the United States. E-Verify checks information provided on an employee’s Form I-9 electronically against records contained in DHS and SSA databases.

Luna Grill is an equal opportunity employer. We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. Luna Grill also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.