Hospitality Specialist

Luna Grill; Lakewood (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player in the hospitality sector is seeking enthusiastic Hospitality Specialists to join their dynamic team. This role offers an exciting opportunity to provide exceptional guest service while working in a fast-paced environment. As a Hospitality Specialist, you will ensure that guests have a memorable dining experience by following service standards, taking orders, and collaborating with the kitchen team. With a focus on teamwork and a commitment to excellence, you will contribute to creating 'Raving Fans' of the brand. If you are ready to make a difference and thrive in a supportive atmosphere, this opportunity is perfect for you.

Benefits

On-Demand Dayforce Pay

Flexible Scheduling

Referral Bonus

Free Healthy Shift Meal

Recognition and Rewards

Employee Discounts

Qualifications

• Strong customer service skills and ability to communicate effectively.
• Experience in a fast-paced restaurant environment is preferred.

Responsibilities

• Assist in providing exceptional guest service and uphold high standards.
• Take food orders and handle transactions accurately.
• Ensure cleanliness and organization in the service area.

Skills

Customer Service

Communication

Teamwork

Cash Handling

Education

High School Diploma

Job description

4419 Candlewood St, Lakewood, CA 90712, USA

Job Description

Posted Thursday, April 17, 2025 at 10:00 AM | Expires Sunday, June 1, 2025 at 9:59 AM

Join Our Team as a Hospitality Specialist! Opportunities in California & Texas!

If you’re in Southern California or Dallas/Fort Worth, we want to hear from you!

Location & Pay:

• Hiring Rate: $16.85hr-17.50hr (up to $22.00/hr* w/Tips)
• Hiring Rate: $13.00hr-14.50hr (up to $18.00/hr*w/Tips)

BENEFITS:

• On-Demand Dayforce Pay *
• Flexible Scheduling
• Referral Bonus Available
• Free Healthy Shift Meal
• Recognition and Rewards
• Tips – ALL LUN-A-TIC Team Members participate in the tip pool!
• Luna Grill Employee Discounts and More!

Why Join Us?

We are LUN-A-TICS and we mean every bit of it! We are devoted to protecting our high standards through our culture, training, and development.

We trust our Leaders to develop their teams and to mold our future leaders. We inspire each other, every day, to be our best self.

Are you ready to lead a dynamic team in a fast-paced and rewarding environment?

LUN-A-TIC Position Summary

The Hospitality Specialist assists in upholding Luna Grill’s high standards and providing exceptional guest service and awareness to ensure the guests of Luna Grill will become “Raving Fans”.

• Ensures the guest has a great experience by following standards, the sequence of service, and always having guest awareness.
• Informs guests of LTO’s and menu changes and makes recommendations accordingly.
• Demonstrates knowledge of the brand and menu items by answering questions about our food, beverages, and other restaurant functions and services.
• Takes guest’s food orders and handles cash and credit transactions according to standards.
• Works with kitchen team to meet any special requirements for ingredients and preparation of food.
• Delivers food and beverages to guests in a timely and efficient manner.
• Performs side work at the start and end of each shift as required and gets checked out of position by MOD.
• Maintains cleanliness, organization, and mise en place in the service area, dining room, and restrooms.
• Monitors and observes guests’ dining experience. Ensures guests are satisfied with the food and service. Responds promptly and courteously to any requests.