Hospitality Specialist

Luna Grill; Irvine (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Luna Grill is seeking a Hospitality Specialist to provide exceptional guest services and uphold high standards in a fast-paced environment. The role includes taking orders, managing guest interactions, and collaborating with the kitchen team to ensure a satisfying dining experience. This is a dynamic position with opportunities for growth and involvement in a supportive team culture.

Benefits

On-Demand Dayforce Pay

Flexible Scheduling

Referral Bonus Available

Free Healthy Shift Meal

Recognition and Rewards

Participation in Tip Pool

Employee Discounts

Qualifications

• Strong communication skills for guest interaction.
• Ability to handle cash and credit transactions.
• Knowledge of food and beverage offerings.

Responsibilities

• Assists in upholding high standards and providing exceptional guest service.
• Takes guests' food orders and handles transactions.
• Maintains cleanliness and organization in service areas.

Skills

Guest Service

Cash Handling

Food Knowledge

Teamwork

Job description

13774 Jamboree Rd, Irvine, CA 92602, USA

Job Description

Posted Saturday, May 24, 2025 at 10:00 AM

Join Our Team as a Hospitality Specialist! Opportunities in California & Texas!

If you’re in Southern California or Dallas/Fort Worth, we want to hear from you!

Location & Pay:

• Hiring Rate: $16.85/hr - $17.50/hr (up to $22.00/hr* w/Tips)
• Hiring Rate: $13.00/hr - $14.50/hr (up to $18.00/hr* w/Tips)

BENEFITS:

• On-Demand Dayforce Pay *
• Flexible Scheduling
• Referral Bonus Available
• Free Healthy Shift Meal
• Recognition and Rewards
• Tips – ALL LUN-A-TIC Team Members participate in the tip pool!
• Luna Grill Employee Discounts and More!

Why Join Us?

We are LUN-A-TICS and we mean every bit of it! We are devoted to protecting our high standards through our culture, training, and development.

We trust our Leaders to develop their teams and to mold our future leaders. We inspire each other, every day, to be our best selves.

Are you ready to lead a dynamic team in a fast-paced and rewarding environment?

LUN-A-TIC Position Summary

The Hospitality Specialist assists in upholding Luna Grill’s high standards and providing exceptional guest service and awareness to ensure the guests of Luna Grill will become “Raving Fans”.

• Ensures the guest has a great experience by following standards, the sequence of service, and always having guest awareness.
• Informs guests of LTOs and menu changes and makes recommendations accordingly.
• Demonstrates knowledge of the brand and menu items by answering questions about our food, beverages, and other restaurant functions and services.
• Takes guest’s food orders and handles cash and credit transactions according to standards.
• Works with kitchen team to meet any special requirements for ingredients and preparation of food.
• Delivers food and beverages to guests in a timely and efficient manner.
• Performs side work at the start and end of each shift as required and gets checked out of position by MOD.
• Maintains cleanliness, organization, and mise en place in the service area, dining room, and restrooms.
• Monitors and observes guest’s dining experience. Ensures guests are satisfied with the food and service. Responds promptly and courteously to any requests.