Hospitality Shuttle Driver — Mornings & Tips

Sonesta Hotels International Corporation in; Rosemont (IL); Vor Ort; USD 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical, Dental and Vision Insurance

Health Savings Account with Company M

401(k) Retirement Plan with Company M

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company Paid Life Insurance

Company Paid Short Term Disability

Critical Illness Insurance

Zusammenfassung

Sonesta International Hotels in Rosemont, IL, is seeking a Van Driver to provide safe and friendly shuttle transportation for guests. The role involves greeting guests, assisting with luggage, and coordinating with hotel teams to ensure smooth arrivals and departures.

Shifts include early mornings, days, and evenings with weekend/holiday coverage. A valid driver’s license and CDL with passenger endorsement are required, along with a strong guest-service mindset and knowledge of local routes.

Qualifikationen

• Previous driving, transportation, hospitality, shuttle, valet, guest service, or customer service experience preferred.
• Ability to safely operate hotel shuttle vans and transportation vehicles according to company and legal safety standards.
• Strong communication, interpersonal, and guest service skills with a friendly and professional attitude.
• Knowledge of local roads, airports, transportation routes, and hospitality service standards preferred.
• Ability to multitask and remain organized in a fast-paced hospitality environment.
• Positive attitude with a dependable, service-focused, and team-oriented mindset.
• Flexible availability including mornings, evenings, weekends, holidays, and airport shuttle support as needed.
• A passion for hospitality, guest engagement, teamwork, and creating safe and memorable guest experiences.
• Valid driver’s license required. Commercial Driver's License (CDL) is required.
• Passenger endorsement required.

Aufgaben

• Provide safe, friendly, and professional transportation for hotel guests to and from airports, local attractions, corporate offices, event venues, and designated destinations.
• Welcome guests warmly and assist with luggage handling, loading, unloading, and transportation support during arrivals and departures.
• Maintain strong knowledge of local roads, airports, transportation routes, traffic patterns, and nearby attractions.
• Ensure hotel shuttle vehicles remain clean, organized, fueled, and guest-ready throughout shifts.
• Perform routine vehicle inspections and report maintenance concerns, safety issues, or operational needs promptly to leadership teams.
• Coordinate closely with Front Desk, Bell Services, Concierge, Security, and hotel leadership teams to support seamless guest transportation experiences.
• Assist guests with directions, hotel information, local recommendations, and general hospitality support as needed.
• Maintain accurate transportation logs, operational records, and shuttle schedules according to hotel procedures.
• Follow all traffic laws, safety procedures, hotel operational standards, and transportation guidelines at all times.
• Support group arrivals, VIP guests, conferences, weddings, and special event transportation operations as needed.
• Help foster a welcoming, energetic, and guest-focused atmosphere aligned with Sonesta’s People People philosophy.
• Any other duties as assigned.

Kenntnisse

Driving experience

Guest service

Communication

Local knowledge

Multitasking

Flexible availability

Customer service

Positive attitude

Teamwork

CDL required

Jobbeschreibung

Sonesta International Hotels in Rosemont, IL, is seeking a Van Driver to provide safe and friendly shuttle transportation for guests. The role involves greeting guests, assisting with luggage, and coordinating with hotel teams to ensure smooth arrivals and departures.

Shifts include early mornings, days, and evenings with weekend/holiday coverage. A valid driver’s license and CDL with passenger endorsement are required, along with a strong guest-service mindset and knowledge of local routes.