Hospitality Server: Creative Guest Experience

Urbnmenusandvenues; Northern (KY); Hybrid; USD 17,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Employee meal benefits

URBN employee perks

Discounts across URBN brands

Job summary

Pizzeria Vetri, a vibrant Neapolitan-inspired neighborhood restaurant, is seeking a Server to join our front-of-house team. You’ll deliver warm, genuine hospitality and share expert menu knowledge to create memorable dining experiences.

Ideal candidates are personable, detail-oriented, and capable of multitasking in a fast-paced setting while upholding food safety and brand standards. Competitive pay, benefits, and URBN employee perks accompany this role.

Qualifications

• 1+ year of experience in a full-service restaurant or hospitality environment preferred.
• Must be at least 18 years of age (or local minimum age for alcohol service).
• Familiarity with POS systems (Toast or similar) is a plus.
• Strong communication and interpersonal skills.
• Ability to multitask and remain calm in a fast-paced setting.
• Genuine passion for hospitality, food, and community.

Responsibilities

• Greet guests promptly and warmly, ensuring every table feels welcome and attended to.
• Provide knowledgeable and enthusiastic recommendations on menu items, ingredients, specials, and pairings.
• Take and input orders accurately using the POS system, communicating dietary restrictions clearly.
• Ensure timely delivery of food and beverages, anticipating guest needs.
• Check in with guests throughout their meal and address questions or concerns with urgency and care.
• Maintain table cleanliness and reset spaces quickly between seatings.
• Create memorable moments through genuine connection, professionalism, and hospitality.
• Work closely with hosts, bartenders, bussers, runners, and kitchen staff for seamless service.
• Support fellow team members during busy shifts with running food, clearing tables, or refilling drinks.
• Participate in daily pre-shift meetings and ongoing staff training.

Skills

Customer service

POS proficiency

Communication

Multitasking

Hospitality passion

Tools

Toast POS

Job description

Pizzeria Vetri, a vibrant Neapolitan-inspired neighborhood restaurant, is seeking a Server to join our front-of-house team. You’ll deliver warm, genuine hospitality and share expert menu knowledge to create memorable dining experiences.

Ideal candidates are personable, detail-oriented, and capable of multitasking in a fast-paced setting while upholding food safety and brand standards. Competitive pay, benefits, and URBN employee perks accompany this role.