Pizzeria Vetri | Devon | Service Assistant

URBN Urban Outfitters, Inc.; Northern (KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Growth opportunities

Employee meals

URBN brand discounts

Collaborative team culture

Job summary

URBN Urban Outfitters, Inc. operates Pizzeria Vetri and is seeking a fast, organized Service Assistant to support guest experiences. You will assist during service, ensure accurate food delivery, and help maintain clean dining spaces in a busy environment.

Ideal candidates will multitask, communicate well, and stay calm under pressure while supporting FOH and BOH teams. Benefits include employee meals and URBN brand perks.

Qualifications

• Demands ability to multitask in a fast-paced restaurant.
• Strong communication with guests and team members.
• Team-oriented mindset and willingness to help others.

Responsibilities

• Deliver pizzas, salads, and beverages with accurate, friendly introductions.
• Final quality check for all dishes—confirm modifications, allergies, and accuracy before running food.
• Monitor dining room flow, support servers, offer refills, and anticipate guest needs.
• Clear, wipe, and reset tables promptly; maintain a polished, welcoming environment.
• Keep expo, service stations, and to-go areas clean, stocked, and organized.
• Polish plates, glassware, pizza trays; fold boxes; restock glassware, plates, and pizza stands.
• Maintain safe, clear walkways and follow all sanitation and service standards.
• Master table and seat numbers, ticket reading, and menu knowledge.
• Organize tickets by time and run food as it hits the pass to ensure timely service.
• Follow strict allergy protocols and communicate clearly with BOH and FOH teams.
• Pack and label to-go orders accurately; manage delivery tablets.
• Assist servers and managers during rush periods and complete opening/closing sidework.

Skills

Multitasking

Communication

Teamwork

Flexibility

Stamina

Job description

Role Summary

Pizzeria Vetri is a vibrant neighborhood pizzeria known for its hand-crafted Neapolitan-style pizzas and warm hospitality. We are seeking a fast, organized, detail-oriented Service Assistant to support an exceptional guest experience. This role ensures accurate food delivery, clean and efficient dining spaces, smooth communication with FOH and BOH teams, and consistent support during service. Ideal for someone who thrives in a busy, guest-facing environment and wants to grow in hospitality.

Role Responsibilities

Guest Experience & Table Support

• Deliver pizzas, salads, and beverages with accurate, friendly introductions.

• Serve as the final quality check for all dishes—confirm modifications, allergies, and accuracy before running food.

• Monitor dining room flow, support servers, offer refills, and anticipate guest needs.

• Clear, wipe, and reset tables promptly; maintain a polished, welcoming environment.

Dining Room & Service Maintenance

• Keep expo, service stations, and to-go areas clean, stocked, and organized.

• Polish plates, glassware, pizza trays; fold boxes; restock glassware, plates, and pizza stands.

• Maintain safe, clear walkways and follow all sanitation and service standards.

Operational & Team Support

• Master table and seat numbers, ticket reading, and menu knowledge

• Organize tickets by time and run food as it hits the pass to ensure timely service

• Follow strict allergy protocols and communicate clearly with BOH and FOH teams.

• Pack and label to-go orders accurately; manage delivery tablets.

• Assist servers and managers during rush periods and complete opening/closing sidework.

Role Qualifications

• Restaurant experience preferred but not required; strong work ethic and willingness to learn are essential.

• Ability to multitask, stay calm, and move quickly.

• Strong communication skills and a positive, team-oriented mindset.

• Flexible availability, including evenings, weekends, and select holidays.

• Must be able to stand, walk, lift up to 50 lbs, and work in a fast-paced environment.

The Perks

Why Work With Us?

• Join the URBN family (Terrain, Anthropologie, Free People, Urban Outfitters) with opportunities for growth, cross-training, and advancement

• Become part of a supportive and passionate team that values hard work, integrity, culinary excellence, and a love of good food.

• Collaborative, hospitality-focused team culture where your contributions matter.

• Competitive pay and employee meal benefits.

• Employee perks and discounts across URBN brands

Benefits

Eligible full-time employees receive:

• Medical, dental, and vision insurance

• Paid Time Off (PTO)

• 401(k) retirement plans

Learn more: urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.