Hospitality - Server

Atria Health and Research Institute; New York (NY); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

Excellent health benefits

OneMedical membership

401k with 4% match

Flexible time off

CME/CEU support

Job summary

Atria Health and Research Institute is seeking a hospitality team member in New York to provide graceful food and beverage service, maintain cleanliness, and support operations across service areas. You will engage with medical and hospitality staff to ensure an exceptional member experience.

Applicants should have 3+ years in hospitality, solid English skills, and a professional appearance. The role demands fast-paced adaptability and a collaborative spirit within a startup-like environment.

Qualifications

• High School Diploma or equivalent required.
• 3+ years in hospitality service preferred, fine dining experience beneficial.
• Able to learn the menu, allergens, and abbreviations for operations.
• Maintain professional appearance and uniform.
• Strong English communication to understand member requests.

Responsibilities

• Provide graceful and efficient food and beverage service with steps of service.
• Prepare all food and beverage offerings with presentation and attention to detail.
• Stock and organize service stations and ensure supplies are accessible.
• Set up, break down, and support daily service openings, transitions, and closings.
• Maintain cleanliness and appearance in all institute areas, including kitchens and storage.
• Communicate effectively with medical and hospitality teams at all times.
• Cultivate strong relationships with members, vendors, staff, and neighbors.
• Remain calm under pressure in a fast-paced environment.
• Assist with china, glass, and silverware inventory and condition.
• Support housekeeping in member space maintenance and trash removal.

Skills

Customer service

Food & beverage service

Communication

Attention to detail

Education

High School Diploma or equivalent

Job description

Atria is powering a movement to improve quality of life today and prolong healthy life in the future by taking the latest science and translating it into medicine in real time.
Composed of the Atria Institute, a clinical practice delivering rigorous and personalized preventive care; the Health Collaborative, a nonprofit that invests in proven interventions and disseminates critical health information at no cost; and our Academy of Science & Medicine, which brings together experts from institutions around the world to freely share best-in-class knowledge with doctors and the public.
Atria is on a mission to create a new paradigm in medicine, shifting from reactive sick care to proactive and preventative health care. We believe we can learn what works, share that information without limits, and empower countless people locally, nationally, and globally to live longer, healthier lives.

Specifically, you will:

• Provide graceful and efficient food and beverage service, including proper steps of service and discreet table and suite maintenance
• Accurately and consistently preparing all of our food and beverage offerings with beautiful presentation, through unwavering attention to detail
• Ensure all service stations are stocked, organized, and supplies are accessible to the Kitchen and Service teams
• Execute setup, breakdown, and any additional day to day needs for service opening, service transitions, and service closing to ensure a smooth and successfully run member experience
• Maintain the high standards of cleanliness and proper appearance throughout all areas of the Institute, including member-facing areas as well as the kitchen and hospitality storage areas
• Communicate effectively with all members of the medical and hospitality teams at all times with grace and foresight
• Actively cultivate and maintain strong, caring relationships with members, vendors, staff, and neighboring businesses
• Ability to maintain an agile demeanor and calm under pressure; in this fast-paced environment, the ideal candidate will be able to adapt quickly to dynamic situations with a positive attitude and provide exceptional service to our members.
• Assist with china, glass and silverware: appropriate stock levels, inventory and condition
• Support housekeeping team with maintenance of member spaces, including removal of dishes, member attire, linens, towels and trash

Hourly: $30 - $34 per hour

Requirements

• High School Diploma or equivalent
• 3+ years in the hospitality service industry, preferably in fine dining
• Required to become familiar with the menu, including allergens and abbreviations while adhering to the standard operational procedures for the institute
• Must maintain high standards of personal appearance and grooming standards, which includes wearing the assigned uniform
• The ability to understand member requests, ask questions and ensure members satisfaction with sufficient English skills is required
• Must be able to work at a fast-pace for several hours at a time
• Thrives a fast-paced, start-up environment

Benefits

At Atria, we are proud to offer every member of the Atria team:

• Excellent health and wellness benefits, 100% paid by Atria effective date of hire
• OneMedical membership for employees & dependents giving access to 24/7 virtual care
• Fertility & family planning
• Company-covered preventive health screenings through partner hospitals (Calcium score)
• Fitness Perks including Wellhub +
• 401k contributions and 4% match starting after 6 months
• Flexible Time Off
• Continuing medical education (CME) and CEU support for professional licensure
• Time to give back and make an impact in underserved communities