Hospitality Security Officer - Senior Living

Arbolsantarosa

Naples (FL)

On-site

USD 2,066,000 - 3,031,000

Part time

14 days+
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Job summary

The Arlington of Naples is seeking a Security Guard - PRN to join our Plant Operations team. The role combines hospitality with front-line security to ensure a safe, welcoming environment for residents, visitors, and staff.

Responsibilities include greeting guests, monitoring access, responding to alarms, patrolling, and documenting incidents. The position emphasizes exceptional customer service and flexible scheduling within a hospitality-focused community.

Qualifications

  • Class D Security License preferred.
  • Ability to respond on short notice and work flexible schedules as needed.
  • Strong decision-making skills with the ability to remain calm in emergency situations.
  • Ability to read, write, and communicate effectively in English.
  • Ability to follow written and verbal instructions and perform basic arithmetic.
  • Exceptional hospitality mindset and customer service focus (required).
  • Willingness to participate in ongoing training related to first response, emergency preparedness, and community safety.

Responsibilities

  • Greet and welcome all residents, visitors, vendors, and contractors in a warm, professional, and hospitable manner.
  • Verify, document, and monitor the presence of all third-party contractors, visitors, and vendors entering the community, ensuring proper access and direction.
  • Deliver exceptional customer service to all individuals entering and leaving the premises, ensuring a positive and respectful experience.
  • Respond promptly to fire alarms, emergency calls, and security incidents throughout the community.
  • Conduct scheduled patrols and security rounds inside and outside the buildings to maintain a safe and secure environment for residents and property.
  • Develop and maintain positive working relationships with residents, family members, visitors, and team members to ensure security and emergency procedures meet community needs.
  • Assist with special security needs involving employees, visitors, and residents as situations arise.
  • Maintain entrances, exits, and walkways to ensure safe passage at all times; remove snow and debris from exit areas as needed.
  • Complete written incidents and shift reports detailing security, safety, or medical events that require administrative awareness.
  • Perform duties in accordance with established policies, procedures, and priorities set by the supervisor.

Skills

Hospitality mindset
English communication
Flexibility
Decision making
Emergency response mindset
Follow instructions

Education

Class D Security License (preferred)

Job description

The Arlington of Naples is seeking a Security Guard - PRN to join our Plant Operations team. The role combines hospitality with front-line security to ensure a safe, welcoming environment for residents, visitors, and staff.

Responsibilities include greeting guests, monitoring access, responding to alarms, patrolling, and documenting incidents. The position emphasizes exceptional customer service and flexible scheduling within a hospitality-focused community.

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