Hospitality Security Officer - Guest Safety & Calm

Hilton; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Travel perks

ESPP (stock)

Parental leave

Caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health benefits

Retirement plans

Job summary

Hilton is seeking a Security Officer to protect guests and property at our Miami-area hotels. You will patrol interior and exterior areas, assist with investigations, and document all findings. The role requires quick, calm responses to emergencies and a strong commitment to hospitality.

Ideal candidates bring vigilance, clear communication, and a customer-first mindset to ensure a safe, welcoming environment for every guest and team member.

Qualifications

• Safety-minded and alert
• Excellent communication and guest service skills
• Ability to respond calmly to emergencies

Responsibilities

• Conduct security patrols of interior and exterior hotel premises
• Assist with investigations and document findings
• Maintain accurate security reports and records
• Respond to emergencies and safety hazards
• Provide exceptional guest assistance with professionalism

Job description

Hilton is seeking a Security Officer to protect guests and property at our Miami-area hotels. You will patrol interior and exterior areas, assist with investigations, and document all findings. The role requires quick, calm responses to emergencies and a strong commitment to hospitality.

Ideal candidates bring vigilance, clear communication, and a customer-first mindset to ensure a safe, welcoming environment for every guest and team member.