Hospitality Sales Coordinator: VIP Reservations & Events

Driftwood Hospitality Management; Alpharetta (GA); On-site; USD 44,000 - 55,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management is seeking a Sales Coordinator to support the Sales & Events departments. You will work under the Director of Sales & Marketing, handling administrative tasks, client communications, contract preparation, and group reservations.

The role requires a detail-oriented professional with 1-2 years of administrative experience, strong customer service, and the ability to multi-task in a fast-paced hotel environment.

Qualifications

• High School Diploma required; bachelor’s degree preferred.
• 1-2 years administrative support experience, additional hotel front desk experience is preferred.
• Must be self-directed, motivated and demonstrate intuitive customer service and interpersonal skills.
• Effective communication with internal and external customers, with patience, tact, and diplomacy.
• Strong attention to detail, organizational and time management skills.
• Able to multi-task in a fast-paced work environment; exercises sound judgment.

Responsibilities

• Support the Sales & Catering team administratively including correspondence, reports, and reservations.
• Provide telephone and message support for the department and respond to inquiries clearly and promptly.
• Direct requests internally and externally as needed; maintain guest profiles and records.
• Assist with contracts, proposals and addendums; track completion status.
• Act as liaison between Sales & Catering Managers and clients in their absence.
• Handle reservations for VIP guests and ensure arrangements are accurate and timely.
• Coordinate with other hotel departments and enter group information in the reservations system.
• Prepare and distribute Group Resumes to relevant departments.

Skills

Customer service

Interpersonal skills

Communication

Time management

Self-direction

Problem solving

Education

High School Diploma

Bachelor’s degree

Tools

MS Office

Delphi

PMS

Job description

Driftwood Hospitality Management is seeking a Sales Coordinator to support the Sales & Events departments. You will work under the Director of Sales & Marketing, handling administrative tasks, client communications, contract preparation, and group reservations.

The role requires a detail-oriented professional with 1-2 years of administrative experience, strong customer service, and the ability to multi-task in a fast-paced hotel environment.