Hospitality Restaurant Manager

The Rail Trail Flatbread co.; Hudson (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus opportunity

Holidays off

Two weeks paid vacation

Meal benefits

Employee discounts

Flexible spending account

Paid training

Job summary

The Rail Trail Flatbread Co. is seeking a Hospitality Restaurant Manager to lead guest experiences across our vibrant setting.

You will coach a dynamic team, ensure unforgettable service, and uphold our high hospitality standards in a fast-paced, high-volume environment. Responsibilities include mentoring hourly staff, boosting sales while maintaining quality, cultivating a positive service culture, and driving genuine culinary-driven excellence with top-notch teamwork and guest-focused

Qualifications

• 1–5 years of restaurant management or hospitality experience.
• Hands-on experience in a fast-paced, high-volume environment.
• Proven ability to mentor and train hourly team members.
• Strong communication skills and the ability to resolve conflicts.
• Dynamic presence and engagement with guests and staff; must be 21 or older.

Responsibilities

• Lead & Inspire Hospitality: ensure guest satisfaction through unforgettable service.
• Motivate & Mentor: coach and develop team to reach their fullest potential.
• Boost Financial Performance: drive sales while upholding hospitality standards.
• Create a Service Culture: foster a fun, positive, family-oriented atmosphere.
• Drive Genuine Excellence: excel in a culinary-driven environment with top equipment.

Skills

Leadership

Communication

Mentoring

Hospitality

Customer service

Job description

Join Our Team as a Hospitality Restaurant Manager!

What Sets The Rail Trail Flatbread Co. Apart?

At The Rail Trail Flatbread Co.,hospitalityis at the heart of everything we do. Our vibrantscratch kitchen, dynamicteam culture, and cutting-edgetechnology-like Toast, Restaurant365, Paycom, and OpenTable-create an exhilarating environment forgrowthandinnovation. With two thriving locations and exciting plans forexpansion, we offer incredible opportunities forcareer advancement. Our uniquecuisine, trendy yetfamily-friendly atmosphere, and passionate team members make us anelite restaurant group.

Fun Fact: Our leaders transform dining experiences intomemorable occasions! Whether it’s celebratingbirthdays, anniversaries,first dates, orgraduations, they make every guest feel like anhonored part of our family.

Did You Know? Our hospitality group also includes New City Microcreamery, featuring three scoop shops and a Hudson location with asecret speakeasy bardisguised as a cobbler shop-shhh!

Do You:

• Want to work for alocal industry leaderwith abest-in-class culinaryandhospitality brand?
• Have apassionfor deliveringvibrant experiencesto every guest?
• Thrive onchallengesand refuse to acceptmediocrity?
• Thinkcreativelyand remaincuriouswhile driving for results?
• Possess thetalent,vision, and desire to invest time and energy in building great teams and advancing yourcareer?

Responsibilities:

• Lead & Inspire Hospitality: Ensure guest satisfaction throughunforgettable service, making everyone feel at home
• Motivate & Mentor: Lead, coach, and teach your team to reach theirfullest potentialin a supportive environment
• Boost Financial Performance: Buildsalesand maximizefinancial successfor your restaurant while maintaining high hospitality standards
• Create a Service Culture: Promote afun, positive, andfamily-orientedwork atmosphere
• Drive Genuine Excellence: Excel in aculinary-driven environmentwith the freshest ingredients, clean kitchens, top-of-the-line equipment, and high operating standards

Requirements:

• 1-5 years of experiencerequired in restaurant management or hospitality
• Hands-on experience in afast-paced, high-volume environment
• Proven ability tomentorand train hourly team members
• Strongcommunication skills, with the ability to resolve conflicts and provide clear direction
• Adynamic presence -able to stay active and engage with both guests and team members
• Must be 21 years or older

Career Advantages / Benefits:

• Expand yourleadership skillswith cleargrowth opportunities
• Competitive salarywith anannual bonus opportunity
• Holidays off(Easter, 4th of July, Thanksgiving, Christmas)
• Two weeks of paid vacation
• Meal benefits andcompany staff outings
• Health,dental, andvision insurance
• Employeediscounts, including at sister restaurants
• Flexible spending account
• Paid trainingto help you excel

Physical Setting:

• Casual dining restaurantwith afamily-friendly environment.

Schedule:

• Full time position with flexibility forday,evening,mid,weekend, andholiday shifts.

Supplemental Pay:

• Bonus pay(quarterly) andannual raises.