Hospitality Reservations Specialist (Entry Level)

Aisles & Abroad; Ohio (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Structured onboarding

Reservation systems access

Professional development

Flexible work environment

Collaborative team culture

Job summary

Lever, Inc. is seeking service-driven individuals for a Customer Service Hospitality – Reservations role. This entry-level position focuses on assisting clients with coordinating reservations, managing booking details, and delivering a smooth customer experience.

No prior experience required; training and support are provided. You will handle hotel and travel reservations, communicate clearly with guests, and maintain accurate records while working in a collaborative, flexible environment.

Qualifications

• Strong communication skills with a customer-first approach.
• Organized with attention to detail.
• Comfortable using online systems and reservation tools.
• Ability to manage tasks independently.
• Customer service, hospitality, or administrative experience is helpful but not required.

Responsibilities

• Assist clients with making and managing reservations for hotels, resorts, and travel-related services.
• Provide clear and professional communication regarding booking details and availability.
• Support the reservation process from inquiry through confirmation.
• Review reservation information for accuracy, including dates and guest details.
• Maintain organized records of client bookings and communications.
• Provide follow-up support and respond to customer questions as needed.

Skills

Customer-first communication

Detail-oriented

Reservation systems

Independent task management

Hospitality/administrative exposure (1

Job description

Lever, Inc. is seeking service-driven individuals for a Customer Service Hospitality – Reservations role. This entry-level position focuses on assisting clients with coordinating reservations, managing booking details, and delivering a smooth customer experience.

No prior experience required; training and support are provided. You will handle hotel and travel reservations, communicate clearly with guests, and maintain accurate records while working in a collaborative, flexible environment.