Hospitality Program Assistant

Ivy Tech Community College of Indiana; Bloomington (IN); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Health & Wellness benefits

Educational benefits (fee remission)

Retirement contributions through pre-/

Employee Assistance Program

Job summary

Ivy Tech Bloomington campus is seeking a part-time Hospitality Program Assistant to support daily coffee shop operations and promote the Hospitality Program through social media and marketing activities. The role provides practical hospitality and customer service experience for students in a welcoming environment.

Typical hours: 20 per week, with occasional evenings or events. Responsibilities include POS operations, inventory, and promotional activities, while collaborating with faculty and

Qualifications

• Support daily operations of the student-run coffee shop.
• Assist with social media and marketing activities to promote the Hospitality Program.
• Hours: 20 hours per week, including some evenings or events.

Responsibilities

• Manage day-to-day coffee shop operations.
• Open and close the coffee shop according to procedures.
• Prepare and serve coffee, beverages, and light foods.
• Provide exceptional customer service to students, employees, and visitors.
• Monitor inventory and assist with purchasing information.
• Maintain cleanliness and food safety standards.
• Operate and reconcile POS transactions.
• Assist training and coordinating student workers and volunteers.
• Support coffee shop promotions and events.

Skills

Customer service

Hospitality

Social media management

Marketing support

Tools

POS system

Job description

Ivy Tech Bloomington campus is searching for part time help to support the daily operations of the student run coffee shop and assist with the promotion of the Hospitality Program through social media and marketing activities. Typical Hours: 20 hours per week, including occasional evenings or special events as needed. This position pays $15.75/hr

Position Summary

The Hospitality Program Assistant supports the daily operations of the student-run coffee shop and assists with the promotion of the Hospitality Program through social media and marketing activities. This role provides students with practical hospitality, customer service, and business operations experience while helping create a welcoming environment for guests and increasing engagement with current and prospective students.

Essential Duties and Responsibilities

Coffee Shop Operations

• Manage the day-to-day operations of the student-run coffee shop.
• Open and close the coffee shop according to established procedures.
• Prepare and serve coffee, beverages, and light food items while maintaining quality and consistency standards.
• Provide exceptional customer service to students, employees, and community visitors.
• Monitor inventory levels and assist lab tech by providing information on what supplies and merchandise need to be purchased.
• Maintain cleanliness, organization, and food safety standards throughout the coffee shop.
• Operate and reconcile point-of-sale (POS) transactions and maintain accurate records.
• Assist with training and coordinating student workers and volunteers.
• Support coffee shop promotions, special events, and customer engagement activities.

Social Media and Marketing Support

• Collaborate with faculty and staff to highlight program achievements and upcoming activities.
• Ensure social media content aligns with institutional branding and communication guidelines.

General Program Support

• Assist with hospitality program events, recruiting activities, and community outreach efforts.
• Provide administrative support as needed, including organizing materials and maintaining records.
• Represent the Hospitality Program in a professional and positive manner.
• Perform other related duties as assigned.

Benefits

• Health & Wellness Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses
• Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
• Financial & Retirement Benefits All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings
• Educational Benefits Fee remission for employees, spouses, and legal dependents.

For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer.

All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status.

As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions.

Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

At Ivy Tech, you’ll be part of something bigger, where collaboration fuels innovation, learning is a shared journey, and meaningful goals become life-changing achievements. As Indiana’s only full-fledged community college, we’re deeply rooted in our mission to empower students, strengthen communities, and support one another every step of the way. No matter your role, you’ll be valued, supported, and inspired because here, people come first. Our faculty and staff are united by purpose, driven by passion, and proud of the difference we make together. Join a team where your work matters. Discover your potential. Make your impact. Ivy Tech is the largest singly accredited community college system in the nation. Providing education across Indiana, we motivate and inspire students as they pursue their futures. To achieve this, it takes a community of over 6,500 employees in 75 locations.

Competitive benefits and professional development programs The most advanced technologies in our classrooms and training facilities Collaborative and innovative culture with a focus on creativity and employee belonging Commitment to adapting to meet Indiana's workforce needs and fostering a sustainable, inclusive workplace