Hospitality Professional

Apply Now; Mentor (OH); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Flexible Schedules

Sundays Off

Health Benefits

Paid Time Off

401(k) Matching

Scholarship Opportunities up to $2,500

Meal Allowance

Limited Holiday Hours

Leadership Development

Ongoing Training & Coaching

Career Advancement Opportunities

Job summary

Chick-fil-A Mentor is seeking a Hospitality Professional to deliver warm, personal service and create memorable guest experiences in a fast-paced setting.

You’ll be part of a high-energy team focused on hospitality, with comprehensive training, ongoing coaching, and opportunities to advance within the restaurant. The role emphasizes guest engagement, efficient service, and a welcoming environment for both guests and teammates.

Qualifications

• High School Graduate.
• Available to work 2 Saturdays a month.
• Available to work a minimum of 3 days a week (minimum of 24 hours a week).
• Availability fits one or more of these shifts: 6:00am-2:00pm, 8:00am-4:00pm, 11:00am-7:00pm, 1:00pm-9:00pm, or 4:00pm-11:00pm.

Responsibilities

• Welcome and serve guests with warmth, enthusiasm, and professionalism.
• Create genuine connections with guests and look for opportunities to exceed expectations.
• Take and process orders accurately and efficiently.
• Deliver orders to dine-in, mobile-order, & drive-thru guests promptly and courteously.
• Listen to guest needs and respond with care and urgency.
• Help create a clean, welcoming, and hospitable environment.
• Look for opportunities to turn an ordinary visit into an exceptional experience.
• Support teammates wherever help is needed.
• Communicate clearly with guests and fellow team members.
• Adapt to changing needs while maintaining a positive attitude.
• Celebrate team successes and contribute to a culture where people enjoy working together.

Skills

Customer service

Hospitality

Communication

Teamwork

Reliability

Adaptability

Leadership potential

Education

High School Graduate

Job description

HOSPITALITY PROFESSIONAL

Create Moments. Win Hearts. Inspire Joy.

Are you naturally warm, attentive, and energized by taking care of people?

At Chick-fil-A Mentor, hospitality is more than taking an order or delivering a meal. It’s about noticing people, anticipating needs, creating genuine connections, and making every guest feel valued.

As a Hospitality Professional, you’ll be an important part of creating the kind of experience that makes people want to come back—and the kind of environment where our team loves to work.

If you take pride in serving others, enjoy working with people, and want to grow your skills in a supportive, high-energy environment, we’d love to have you join our team.

WHAT YOU’LL DO

Create an Exceptional Guest Experience

You’ll help make every interaction with our guests positive, personal, and memorable.

• Welcome and serve guests with warmth, enthusiasm, and professionalism.
• Create genuine connections with guests and look for opportunities to exceed expectations.
• Take and process orders accurately and efficiently.
• Deliver orders to dine-in, mobile-order, & drive-thru guests promptly and courteously.
• Listen to guest needs and respond with care and urgency.
• Help create a clean, welcoming, and hospitable environment.
• Look for opportunities to turn an ordinary visit into an exceptional experience.

Be a Team Player

Hospitality doesn’t happen alone. You’ll work alongside an incredible team to make the entire restaurant experience run smoothly.

• Support teammates wherever help is needed.
• Communicate clearly with guests and fellow team members.
• Adapt to changing needs while maintaining a positive attitude.
• Celebrate team successes and contribute to a culture where people enjoy working together.

Grow Your Skills

We believe your job should be more than just a paycheck. It should be an opportunity to become better at what you do and grow into who you’re becoming.

• Receive comprehensive training in restaurant operations and hospitality.
• Develop communication, teamwork, problem-solving, and leadership skills.
• Receive ongoing coaching and feedback.
• Explore opportunities for increased responsibility and leadership.
• Build skills that will serve you wherever your future takes you.

WHY YOU'LL LOVE WORKING WITH US

WORK-LIFE BALANCEWe believe you should be able to work hard while still having time for the people and things that matter most. We offer flexible scheduling and Sundays off.

GROWTH & DEVELOPMENTWe invest in our people. You’ll have access to ongoing training, coaching, leadership development, and opportunities to grow within the organization.

A CULTURE OF HOSPITALITYWe believe exceptional service starts with how we treat one another. We strive to create an environment where our team feels valued, supported, and encouraged to bring their best.

TEAM SPIRITWe work hard, have fun, celebrate wins, and look out for one another. You’ll be part of a team that believes we’re better when we work together.

COMPREHENSIVE TRAININGNo previous restaurant experience is required. We’ll provide the training and support you need to become confident and successful in your role.

WHAT WE'RE LOOKING FOR

You don't need restaurant experience to be successful here. We’re looking for people who bring the right heart and attitude.

You are someone who:

• Genuinely enjoys serving and caring for others.
• Is friendly, positive, and approachable.
• Communicates effectively with guests and team members.
• Is dependable and takes ownership of responsibilities.
• Is coachable and eager to learn.
• Works well as part of a team.
• Can stay positive and focused in a fast-paced environment.
• Is adaptable and willing to jump in wherever help is needed.
• Takes pride in doing things well.
• Has a strong work ethic.

REQUIREMENTS

• High School Graduate.
• Available to work 2 Saturdays a month.
• Available to work a minimum of 3 days a week (minimum of 24 hours a week).
• Availability fits one or more of these shifts:
  • 6:00am-2:00pm, 8:00am-4:00pm, 11:00am-7:00pm, 1:00pm-9:00pm, or 4:00pm-11:00pm

COMPENSATION & BENEFITS

$17–$20/hour based on experience and availability

• Flexible Schedules
• Sundays Off
• Health Benefits
• Paid Time Off
• 401(k) Matching
• Scholarship Opportunities up to $2,500 per year
• Meal Allowance
• Limited Holiday Hours
• Leadership Development
• Ongoing Training & Coaching
• Career Advancement Opportunities

COME BE PART OF SOMETHING MORE

At Chick-fil-A Mentor, we believe our work is about more than serving food.We have the opportunity to be a part of our customers’ lives and the communities in which we serve.

If you’re someone who loves people, wants to make a difference, and is ready to grow, we’d love to meet you.