Hospitality Professional

Chick-fil-A; Frederick (MD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Sundays Off

Competitive Wages

Fun Team Environment

Free Meals

Flexible Schedules

Scholarship Opportunities

Career Advancement Options

Health and Dental Insurance

401k with profit sharing

Job summary

Chick-fil-A Frederick North in Frederick, MD is hiring a Hospitality Professional to attend to guests in the dining room with a focus on operational excellence and second mile service.

The ideal candidate brings multiple years of full-time experience, strong people skills, and the ability to multitask in a fast-paced environment. You’ll use Chick-fil-A’s CORE 4 model to connect with guests and uphold high standards of service.

Qualifications

• Three years of previous full-time work experience.
• Availability Monday–Saturday from 8:00am to 10:30pm.

Responsibilities

• Maintaining the dining room.
• Greeting guests as they enter the restaurant.
• Refreshing guest beverages.
• Assisting guests with menu items and recommendations.
• Cleaning tables and restocking dining room supplies.
• Supporting FOH operations.
• Standing and walking for long periods; ability to lift up to 50 lbs.

Skills

Hospitality experience

People skills

Multitasking

CORE 4 method

Job description

This job position requires at least 3 years of previous work experience.

About the Position: Provide a \"REMARKable\" and “MEMORable” experience with each of our guests. Our restaurant is looking for a Hospitality Professional that attends to our dining room with the ability to provide operational excellence and second mile service to all of our guests. The ideal candidate for this position has had multiple years of full-time experience in the workforce. We're looking for someone who is established, engaging, has high-level people skills, the ability to multitask, and uses our CORE 4 model to serve guests: making eye contact, smiling, speaking enthusiastically, and staying connected. The ideal candidate is personable, proactive, and generous.

About Us: Located an hour north of Washington DC in Frederick, Maryland. Chick-fil-A Frederick North is owned and operated by Dwight Sones. Dwight has served as the Owner/Operator of this restaurant since its grand opening in October, 2017. Prior to his six years as an Owner/Operator with Chick-fil-A, Dwight was blessed to serve our Nation as an officer and pilot in the United States Air Force. Of his 26 years of service, 17 were spent in the flying community as an Evaluator, Instructor, Trainer, or Trainee. Dwight has been able to transition his experience and leadership serving our country to propel Chick-fil-A Frederick North into a chainwide leader in operational excellence. Chick-fil-A Frederick North prides itself on having a culture and work environment that’s second to none in the quick service restaurant industry.

Additional Benefits:

• Sundays Off
• Competitive Wages
• Fun Team Environment
• Free Meals
• Flexible Schedules
• Scholarship Opportunities
• Career Advancement Options
• Health and Dental Insurance
• 401k with profit sharing

Core Roles and Responsibilities:

• Maintaining the dining room.
• Supporting guests in the dining room.
• Greeting guests as they enter the restaurant.
• Refreshing guest’s beverages.
• Having a comprehensive understanding of all menu items and the ability to assist guests by providing order recommendations.
• Cleaning each table after guests are finished with their meal.
• Restocking all items available to guests in the dining room area.
• Cleaning up any dropped food or spilled drinks.
• Ensuring a clean and visually appealing dining space for our guests by cleaning the floors, changing the trash, and straightening any tables or decorations moved by guests.
• Maximize guest satisfaction and increase repeat customers.
• Ability to work at a fast pace.
• Standing/Walking for long periods of time.
• Able to lift at least 50lbs.
• All other duties as assigned.
• Flexible Scheduling (Saturday's required)
• Participate in FOH operations.

Prerequisites:

• Three years of previous full-time work experience are expected.
• The ideal candidate is available Monday through Saturday from 8:00am to 10:30pm.
• Full time positions are available.

We love to promote from within so there are many opportunities to advance into leadership positions.

Chick-fil-A is committed to a workplace culture where everyone is treated with honor, dignity and respect. Our policies, practices and benefits support this goal. At our restaurants, we're known for being closed on Sunday to allow Operators and their team members to enjoy a day of rest, be with their families and loved ones, and worship if they choose.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.