Hospitality Operations Manager: Guest Experience Leader

Dairy Queen; Prattville (AL); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Bonus Program

Health and dental insurance

401k with company match

3 weeks paid time off

Employee meals

Job summary

Dairy Queen in Prattville, AL is seeking enthusiastic team members to deliver friendly, efficient service in a fast-paced environment. You will greet guests, take orders accurately, and help maintain a clean, welcoming dining area.

This role offers a base salary up to $55,000 per year, plus a bonus program, health and dental insurance, 401(k) with company match, three weeks of paid time off in year one, and employee meals. Training and career growth are supported.

Qualifications

• Customer focus with hospitality and service mindset.
• Training and coaching mindset; leadership potential.
• Ability to work under pressure in a high-volume setting.
• Strong organization and goal-oriented approach.
• Flexible and adaptable to changing needs.

Responsibilities

• Provide friendly, efficient service to guests.
• Handle orders accurately and maintain cleanliness.
• Engage customers to create a positive dining experience.
• Assist in training teammates and maintaining standards.
• Adapt to varying shifts and duties as needed.

Skills

Customer focus

Training & Coaching

Leadership skills

Organization & goal focus

Flexibility & adaptability

Job description

Dairy Queen in Prattville, AL is seeking enthusiastic team members to deliver friendly, efficient service in a fast-paced environment. You will greet guests, take orders accurately, and help maintain a clean, welcoming dining area.

This role offers a base salary up to $55,000 per year, plus a bonus program, health and dental insurance, 401(k) with company match, three weeks of paid time off in year one, and employee meals. Training and career growth are supported.