Hospitality Operations & Events Associate

Q Center; St. Charles (IL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid time off

401(K) with employer match

Employee Meals

Parking

Job summary

Q Center in Illinois is seeking an Operational Support Associate to help maintain meeting spaces, perform timely room turns, refreshes, and breakdowns while assisting dining area setups. You will ensure spaces are clean, organized, and ready for guests throughout the day.

You will also support Food & Beverage operations during service, maintain safety and cleanliness, and collaborate with the Conference Services team to ensure smooth operations and exceptional guest experiences.

Qualifications

• High school diploma or equivalent preferred.
• Customer service experience in hospitality, restaurant, or hotel settings preferred.
• Current Food Handler certification or ability to obtain certification as required

Responsibilities

• Provide professional guest service in accordance with Q Center standards and service expectations.
• Complete timely room turns, resets, refreshes, setups, and breakdowns including tables, chairs, equipment, supplies, and other meeting amenities.
• Support Food & Beverage operations during dining service by clearing and resetting dining room tables and maintaining cleanliness and organization.
• Maintain compliance with Q Center safety, sanitation and workplace policies; identify and report maintenance concerns.
• Collaborate with team members and leadership to support smooth daily operations and assist with peak periods.

Skills

Customer service

Hospitality

Team collaboration

Education

High school diploma or equivalent

Job description

Q Center in Illinois is seeking an Operational Support Associate to help maintain meeting spaces, perform timely room turns, refreshes, and breakdowns while assisting dining area setups. You will ensure spaces are clean, organized, and ready for guests throughout the day.

You will also support Food & Beverage operations during service, maintain safety and cleanliness, and collaborate with the Conference Services team to ensure smooth operations and exceptional guest experiences.