Hospitality Manager

Marquise; Waverly (IA); On-site; USD 45,000 - 60,000; Full time

Job summary

Marquise is seeking a Hospitality Manager to lead human resources and day-to-day operations, ensuring service levels and client satisfaction across resident-focused dining services.

You will oversee payroll and financial reporting, manage budgets and food cost controls, implement QA programs, and uphold food safety standards including HACCP compliance. Strong English communication and MS Office skills are essential.

Qualifications

• Minimum 3 years in Food Services Management.
• Excellent verbal and written English communication skills.
• Proficient with MS Office suite including Word, Excel and PowerPoint.

Responsibilities

• HR and Labour Relations management including personnel files, hiring, training and discipline.
• Manage day-to-day operations to meet contractual service levels.
• Complete payroll, period summaries and sales reports timely and accurately.
• Maintain budgets and cost controls including inventory controls.
• Deliver customer service focused on resident preferences and stakeholder communication.
• Implement, manage and audit Quality Assurance programs as outlined by company and client.
• Assist in menu management, food cost controls and production, monitor service standards.
• Implement and control Food Safety Plan including HACCP, WHMIS and workplace regulations.

Skills

Food services management

English communication skills

MS Office proficiency

Tools

MS Office

Word

Excel

PowerPoint

Job description

Description

Now, if you were to come on board as one of ourHospitality Manager we’d ask you to do the following for us:

• Human Resource and Labour Relations management including complete administrative and personnel files, hiring, training and discipline
• Managing the day to day operation to ensure all contractual service levels are met.
• Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner.
• Maintain appropriate budgetary and cost controls including inventory controls
• Customer service focus including: develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; facilitating ongoing communication with all stakeholders.
• Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits.
• Proven experience and ability to assist in menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained.
• Implementation and control of a Food Safety Plan as well as HACCP, WHIMIS, and all Workplace regulations for a safe work place.

Think you have what it takes to be ourHospitality Manager. We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role

• Minimum 3 years previous Food Services Management experience
• Excellent verbal and written English language communication skills.
• Proficient with MS Office Applications, Word, Excel and Power Point