Hospitality Manager

Suite Shots Jenks; Jenks (OK); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Full benefits (medical, dental, vision

50% food discount on shift

Free hour of bay play

Job summary

Suite Shots Jenks is seeking a hands-on hospitality leader to run front-of-house operations in a dynamic venue blending dining, craft beverages, and interactive golf. You will drive service excellence, coach staff, and balance guest experience with operational discipline.

Ideal candidates bring 5+ years in restaurant/bar management, experience in entertainment-driven settings, and a track record of coaching teams while optimizing labor and costs.

Qualifications

• 5+ years of restaurant and bar management experience, high-volume preferred.
• Entertainment-driven venue experience is strongly preferred.
• Expertise in labor management and shift execution.
• Experience with bar operations and beverage cost control.
• Proven coaching and development of service teams.
• Excellent communication and conflict resolution skills.
• Availability to work evenings, weekends, and holidays.
• Able to work 50+ hours per week and move throughout the venue.

Responsibilities

• Lead front-of-house operations during service with strong floor presence.
• Oversee restaurant, bar, and guest activity areas to ensure smooth flow.
• Manage table turns, bar execution, and service coordination.
• Maintain highFO&B standards and enforce responsible alcohol service.
• Partner with BOH leadership to ensure timing, accuracy, and quality service delivery.
• Create a welcoming, high-energy atmosphere for every guest.
• Resolve guest concerns quickly and professionally.
• Supervise and coach servers, bartenders, hosts, and support staff.
• Manage shift deployment and control labor costs while maintaining service excellence.
• Monitor daily sales performance, key metrics, beverage mix, and labor percentages.
• Support inventory management, ordering, and promotional execution.
• Oversee opening and closing procedures and uphold safety and cleanliness standards.
• Step into service positions as needed to maintain flow during peak periods

Skills

Restaurant management

Bar management

Labor management

Beverage cost control

Team coaching

Communication skills

Evenings/weekends availability

Venue mobility

Job description

At Suite Shots Jenks, we don't just serve food and drinks - we create experiences. Our venue blends dining, craft beverages, and interactive golf play into one high-energy destination. We're looking for a hands-on hospitality leader who thrives on the floor, drives service excellence, and knows how to balance guest experience with operational discipline.

If you love leading from the front and building a culture where service feels intentional and energetic, this is your opportunity.

Why You'll Love Working Here

• Work in the beautiful Jenks riverwalk in a unique concept environment combining hospitality, golf, entertainment, and events
• Full benefits offered including medical/dental/vision/and more
• Join at a time of transition when your experience can have a real impact on shaping the future of the business
• Work alongside a collaborative leadership team across FOH, BOH and tribal management
• Make a visible impact on guest experience, team engagement, and financial performance
• Work hard, play harder! Score a free hour of bay play during your time off - available during non‑peak hours so you can tee off without the crowds
• Enjoy 50% off food while you are on shift

What You Will Do

• Lead front-of-house operations during service with strong floor presence
• Oversee restaurant, bar, and guest activity areas to ensure smooth flow
• Manage table turns, bar execution, and service coordination
• Maintain high food and beverage standards and enforce responsible alcohol service
• Partner closely with BOH leadership to ensure timing, accuracy, and quality service delivery
• Create a welcoming, high-energy atmosphere for every guest
• Resolve guest concerns quickly and professionally
• Supervise, mentor, and coach servers, bartenders, hosts, and support staff
• Manage shift deployment and control labor costs while maintaining service excellence
• Monitor daily sales performance, key metrics, beverage mix, and labor percentages
• Support inventory management, ordering, and promotional execution
• Oversee opening and closing procedures and uphold safety and cleanliness standards
• Step into service positions as needed to maintain flow during peak periods

You’ll Know You're a Good Fit for This Position If You Have...

• 5+ years of restaurant and bar management experience (high-volume preferred)
• Experience in an entertainment-driven venue (strongly preferred)
• Strong knowledge of labor management and shift execution
• Experience with bar operations and beverage cost control
• A proven track record of coaching and developing service teams
• Excellent communication and conflict resolution skills
• Availability to work evenings, weekends, and holidays
• Able to work 50+ hours per week based on demand
• The ability to move throughout the venue for extended periods

What Success Looks Like

• Seamless restaurant and bar flow during peak periods
• Strong beverage sales with controlled labor percentages
• An engaged, accountable service team
• Clean, energetic, well-managed guest areas
• Guests leaving with both a great meal and a great experience

If you're ready to lead from the floor, drive performance, and elevate the guest experience, we'd love to connect.