Hospitality & Lodging Operations Internship

Paris Business Center; Northern (KY); Hybrid; USD 22,000 - 28,000; Part time

Job summary

The Nantahala Outdoor Center (NOC) invites you to join its Lodging Operations Internship in Bryson City, NC, offering hands-on experience in housekeeping, public area operations, guest services, and hospitality management at an outdoor adventure resort.

Interns progress from frontline lodging tasks to understanding daily operations, leadership, and management through structured training, mentorship, and job shadowing.

Qualifications

• Interest in hospitality, tourism, resort management, or related field.
• Interest in pursuing a career in lodging operations, hospitality management, or resort leadership.
• Strong communication, teamwork, and problem-solving skills.
• Willingness to learn hands-on housekeeping and public area responsibilities.
• Strong attention to detail and commitment to guest service.
• Ability to adapt to a dynamic, team-oriented outdoor resort environment.
• Demonstrated professionalism, initiative, and willingness to receive feedback and develop new skills.
• Valid driver's license with a clean driving record.
• Ability to lift up to 40 pounds.
• Dependable, punctual, and self-motivated.

Responsibilities

• Participate in hands-on housekeeping and guestroom operations, including cleaning, room turnovers, inspections, and maintaining quality standards.
• Assist with public area operations to maintain a clean, safe, and welcoming guest environment.
• Develop an understanding of guest service standards and how lodging operations contribute to the overall guest experience.
• Learn the operational aspects of lodging, including occupancy planning, room assignments, staffing, scheduling, inventory, and quality control.
• Build communication, teamwork, problem-solving, and leadership skills through mentorship and practical learning experiences.
• Shadow the Lodging Manager to gain exposure to management responsibilities, operational planning, employee coaching, and departmental decision-making.
• Identify opportunities to improve lodging operations and the guest experience through a culminating capstone project and presentation.

Skills

Hospitality mindset

Communication skills

Teamwork

Problem-solving

Reliability

Education

High school diploma or equivalent

Job description

The Nantahala Outdoor Center (NOC) invites you to join its Lodging Operations Internship in Bryson City, NC, offering hands-on experience in housekeeping, public area operations, guest services, and hospitality management at an outdoor adventure resort.

Interns progress from frontline lodging tasks to understanding daily operations, leadership, and management through structured training, mentorship, and job shadowing.