Hospitality Leader: High-End Restaurant Manager

BOA Napa LLC; Union (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

BOA Steakhouse Napa is seeking a Restaurant Manager to lead front-of-house operations at our Casa Mani Resort location. You will train staff, uphold service standards, and collaborate with management to deliver exceptional hospitality and guest experiences.

The ideal candidate has at least 3 years of management experience in a high-end, high-volume restaurant, with strong communication, staffing, scheduling, and cost-control skills to drive revenue and service excellence.

Qualifications

• 3 years of management experience in a high-end, high-volume restaurant.
• Proficient with food service regulations and proper handling procedures.
• Strong leadership and customer service skills.
• Experience with scheduling, cost management and guest relations.

Responsibilities

• Assist the General Manager with staffing, training and development for all hourly front-of-house employees.
• Ensure company standards are met by communicating effectively and reinforcing policies.
• Oversee service areas including floor management and guest relations.
• Help manage scheduling, purchasing, labor, and cost control (food & beverage).
• Address guest complaints and ensure quick, courteous resolutions.
• Ensure health, sanitation, liquor, safety, and employment regulations are followed.

Skills

Restaurant management

Staff training

Customer service

Scheduling

Communication

Sales

Operations

Tools

Microsoft Excel

OpenTable

POS systems

Microsoft Word

Job description

BOA Steakhouse Napa is seeking a Restaurant Manager to lead front-of-house operations at our Casa Mani Resort location. You will train staff, uphold service standards, and collaborate with management to deliver exceptional hospitality and guest experiences.

The ideal candidate has at least 3 years of management experience in a high-end, high-volume restaurant, with strong communication, staffing, scheduling, and cost-control skills to drive revenue and service excellence.