Hospitality Lead

BOJ of WNC, LLC; Delaware (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) matching

Paid training

Dental insurance

Vision insurance

Life insurance

Job summary

Bojangles Hospitality Lead position in Delaware, OH offers an opportunity to lead a busy restaurant and create a welcoming, high-energy work environment. You will oversee a talented team, ensuring top-tier customer experiences and efficient operations.

The role emphasizes recruitment, training, and performance management, with a strong focus on food quality, safety, and cost controls. Competitive benefits accompany a dynamic, growth-friendly workplace at Bojangles.

Qualifications

• Experience leading teams in a fast-paced restaurant.
• Strong customer service mindset.
• Ability to train and develop staff.

Responsibilities

• Recruitment, development, and management of employees
• Effective labor and training management
• Maintaining facility, equipment, and cleanliness standards
• Ordering, inventory control, and food quality management
• Cash handling, reporting, and compliance

Skills

Leadership

Staff Management

Training & Development

Customer service

Cash handling

Education

Management Training Program

Job description

Urgent Opportunity: Hospitality Lead- Join Our Dynamic Team at Bojangles!

Are you a highly skilled and motivated individual who thrives in a dynamic and fast-paced work environment? Do you want to ensure top-notch customer experiences while leading a talented team?

As an Hospitality Lead in the Food & Beverage industry at Bojangles, you will play a crucial role in managing our restaurants and creating a delicious and loving work environment. Join us to learn valuable management skills and enjoy fantastic perks such as paid time off, health insurance, and 401k matching!

Job Responsibilities

• Recruitment, development, and management of employees
• Effective labor and training management
• Maintaining facility, equipment, and cleanliness standards
• Ordering, inventory control, and food quality management
• Cash handling, reporting, and compliance

Prerequisites

• Completed training and certification for all positions
• Completion of Management Training Program
• Successful completion of Assistant Unit Director workshops
• Field Exam with a score of 90% or better
• Serve Safe certification

Performance Standards

• Labor Usage: Plus or minus 10 hrs./weekly
• Show Bo: Minimum Score of 90
• Drive Thru Window Times: Less than 55 seconds
• Food Variance: 1.5% of sales, or better
• Turnover Rates: Less than 150%
• Kitchen & Dining Supplies: .8% of Sales or Better

Physical Requirements

• Occasional lifting of up to 40 pounds
• Extended periods of time spent walking and/or standing

Location: 1435 Delaware 39 Coughlin Ln, Delaware, OH 43015, USA

If you are ready to take on this exciting role and grow your career,

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• 401(k) matching
• Paid training