Hospitality Laundry & Linen Specialist

mcrhotels.com; Lima (OH); Hybrid; USD 31,000 - 37,000; Full time

Job summary

Courtyard Lima is seeking a Laundry Attendant to maintain linen processing, washing, folding, and stocking. You will ensure clean, organized spaces and support front- and back‑of‑house operations with a positive, guest‑oriented mindset.

Ideal candidates are 18+ with hospitality experience, able to handle busy shifts and follow established guidelines, contributing to a welcoming hotel environment for guests and staff alike.

Qualifications

• Experience in hospitality, service, consumer-facing field preferred.
• Must have a positive attitude and willingness to learn.
• Must follow established guidelines and procedures.
• Must work well in stressful, high-pressure situations.
• Must listen, clarify, and resolve guest concerns effectively.
• Must convey information clearly to guests and teammates.
• Must have a genuine hospitality and guest service orientation.
• Must be 18 years of age or older.

Responsibilities

• Greet guests with a smile and friendly demeanor; use guest names when possible.
• Maintain spotless, well-organized workspaces and laundry areas.
• Understand operation of washing machines and dryers; keep equipment clean.
• Support housekeeping by stocking and organizing linen carts and closets.
• Replace and replenish cleaning chemicals as directed by management.
• Follow checklists and handover reports accurately for smooth shifts.

Skills

Hospitality experience

Positive attitude

Follow guidelines

Handle pace/pressure

Active listening

Clear communication

Guest service mindset

18+ years

Job description

Courtyard Lima is seeking a Laundry Attendant to maintain linen processing, washing, folding, and stocking. You will ensure clean, organized spaces and support front- and back‑of‑house operations with a positive, guest‑oriented mindset.

Ideal candidates are 18+ with hospitality experience, able to handle busy shifts and follow established guidelines, contributing to a welcoming hotel environment for guests and staff alike.