Hospitality Host: Warm Welcomes & Smooth Seating

Flanigan's; Westchester (FL); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Five Day Work Week

Paid Vacation: One Week after Year One

Health Insurance – Medical & Dental

401K Plan – Immediate Eligibility

Shift Meals at 50% Off

Job summary

Flanigan’s is seeking a friendly host/hostess to greet guests warmly as they arrive and guide them to tables, ensuring a smooth seating flow. You will manage wait lists, answer questions, and maintain a clean, welcoming lobby while delivering the brand’s signature Smile Talk throughout the guest journey.

The role emphasizes cheerful hospitality, punctual escorting to tables, and assisting with shift openings/closings. A positive, energetic demeanor is essential for success at Flanigan’s.

Qualifications

• Ability to speak, read and write English.
• Must complete and pass Florida Responsible Vendor program.
• Must complete and pass Florida food safety certification program.

Responsibilities

• Maintain cheerful, courteous demeanor and a neat, professional image.
• Greet guests with Flanigan’s Smile Talk.
• Engage guests in Smile Talk while escorting them to tables promptly.
• Efficiently manage the Wait List for seating.
• Communicate guest questions or concerns to the Manager on duty.
• Keep foyer, host/hostess station, wait area clean and restocked; refresh menus.
• Restock and maintain restroom cleanliness for guests.
• Answer telephone within 4 rings and direct guests to proper staff.
• Conclude guests’ visit with Smile Talk.
• Perform shift changes, opening/closing duties, and assigned sidework.

Skills

English proficiency (speak, read, and

Florida Responsible Vendor program

Food safety certification

Physical stamina (lift up to 50 lbs)

Mobility (bend, reach)

Job description

Flanigan’s is seeking a friendly host/hostess to greet guests warmly as they arrive and guide them to tables, ensuring a smooth seating flow. You will manage wait lists, answer questions, and maintain a clean, welcoming lobby while delivering the brand’s signature Smile Talk throughout the guest journey.

The role emphasizes cheerful hospitality, punctual escorting to tables, and assisting with shift openings/closings. A positive, energetic demeanor is essential for success at Flanigan’s.