Hospitality Host: Warm Welcomes & Seamless Seating

Cooper's Hawk Winery and Restaurants; Oak Brook (IL); On-site; USD 11,000 - 14,000; Full time

Benefits offered by this job

Dining & Carryout discount

Wine discount

Monthly wine tastings

Medical insurance

401k match

Paid time off

Early pay access

Wellness support

Wine & culinary education

Career growth plan

Referral bonuses

Job summary

Piccolo Buco by Cooper’s Hawk is seeking a Service Assistant and Host to set the tone for an unforgettable guest experience in a fast-paced environment. You will greet guests, manage seating, and support servers to ensure smooth dining flow and a welcoming atmosphere.

Compensation starts at $9.00 per hour plus tips, with a comprehensive benefits package including health coverage, 401k, time off, and career growth opportunities.

Qualifications

• Must be at least 18 years old.
• Ability to lift up to 40 pounds.
• Willingness to work weekends and holidays.
• Ability to read, understand and communicate in English.

Responsibilities

• Greet guests with energy and enthusiasm from the very first interaction.
• Answer guest phone calls with professionalism and hospitality.
• Follow checklists to set up the host area for a smooth shift.
• Maintain a professional image at all times by adhering to all appearance and behavior guidelines.
• Keep track of table flow and dining room pacing to deliver an excellent guest experience.
• Adjust seating plans as needed to avoid bottlenecks and wait time surprises.
• Manage special seating requests of guests consistent with table availability.
• Pre-bus tables as necessary.
• Communicate constantly with Managers and Team Members to keep service moving seamlessly.
• Support servers and service assistants when needed to help the team shine.
• Answer questions about food, wine, and experiences with warmth and knowledge.
• Share insights about our Barrel Reserve wine during each escort to the table.
• Help with light side work and maintain the entry area so every guest’s first impression is a great one
• Keep phone etiquette polished and professional when answering calls and handling reservations

Skills

Hospitality mindset

Excellent communication

Team player

English proficiency

Job description

Piccolo Buco by Cooper’s Hawk is seeking a Service Assistant and Host to set the tone for an unforgettable guest experience in a fast-paced environment. You will greet guests, manage seating, and support servers to ensure smooth dining flow and a welcoming atmosphere.

Compensation starts at $9.00 per hour plus tips, with a comprehensive benefits package including health coverage, 401k, time off, and career growth opportunities.