Hospitality Host: Create Memorable Guest Moments

Cooper's Hawk Winery and Restaurants; Cary (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

50 percent dining and carryoutdiscount

40 percent retail wine discount

Monthly wine tastings for two

Medical, dental, vision, and telehealh

401k with company match

Paid time off and flexible schedules

Early pay access

Wellness and mental health support

Wine and culinary education

Career growth flight plan

Team member rewards, milestone recogn

Referral bonuses

Job summary

Cooper’s Hawk Winery and Restaurants is seeking a friendly Host to welcome guests and ensure a smooth dining experience. You will greet guests, assist with seating, and coordinate with servers and managers to maintain flow and a positive first impression.

The role requires strong English communication, the ability to multitask in a fast-paced environment, and a willingness to work weekends and holidays. This position emphasizes guest care, team collaboration, and a polished appearance.

Qualifications

• Passion for hospitality and guest service.
• Excellent communication and a warm, professional demeanor.
• Ability to deliver high-quality customer service in a fast-paced setting.
• Team-oriented with clear, friendly interactions.
• Ability to read, write, and understand English.

Responsibilities

• Greet guests with energy and enthusiasm from the first interaction.
• Answer guest calls with professionalism and hospitality.
• Follow checklists to set up the host area for a smooth shift.
• Maintain a professional image by meeting appearance and behavior guidelines.
• Monitor dining room flow and adjust seating to prevent delays.
• Communicate with Managers and Team Members to keep service moving smoothly.

Skills

Hospitality mindset

Communication

Customer service

Energetic demeanor

Team player

English proficiency

Job description

Cooper’s Hawk Winery and Restaurants is seeking a friendly Host to welcome guests and ensure a smooth dining experience. You will greet guests, assist with seating, and coordinate with servers and managers to maintain flow and a positive first impression.

The role requires strong English communication, the ability to multitask in a fast-paced environment, and a willingness to work weekends and holidays. This position emphasizes guest care, team collaboration, and a polished appearance.