Hospitality Host

Ameristar Casino Resort Spa St. Charles; Saint Charles (MO); On-site; USD 21,000 - 26,000; Full time

Job summary

Ameristar Casino Resort Spa St. Charles is seeking a role under general supervision to attract mid-to-high limit players and host such guests to ensure satisfaction and repeat visits.

The position focuses on developing relationships with midrange gaming customers to encourage loyalty and maximize potential value through personalized service and proactive guest experience management.

Qualifications

• Ability to think independently in making decisions to maximize customer service experience and program profitability.
• Ability to effectively manage time and perform multiple tasks simultaneously.
• Must have a systematic and process-oriented mindset to ensure seamless end-to-end customer experiences.
• Must have excellent oral and written communication skills.
• Must be able to listen and respond to visual and aural cues.

Responsibilities

• Develop and coordinate methods to attract mid-to-high limit players.
• Host such guests to ensure guest satisfaction and repeat visits.
• Establish relationships with midrange gaming customers to encourage return visits and loyalty.

Skills

Independent thinking

Time management

Process orientation

Oral and written communication

Active listening

Job description

Job Description

Under general supervisor, develop and coordinate methods to attract mid-to-high limit players and host such guests to ensure guest satisfaction and repeat visits. Develop and establish relationships with midrange gaming customers to encourage return visits; create customer loyalty and increate theoretical/earning potential value.

Qualifications

Qualifications: Qualifications

• Ability to think independently in making decisions to maximize customer service experience and program profitability.
• Ability to effectively manage time and perform multiple tasks simultaneously.
• Must have a systematic and process-oriented mindset to ensure seamless end-to-end customer experiences.
• Must have excellent oral and written communication skills.
• Must be able to listen and respond to visual and aural cues.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Compensation

$17-$17