Hospitality Guest Experience Champion

NEXDINE, LLC; South Carolina; On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Company-Paid Life Insurance

401(k) Savings Plan

Paid Time Off

EAP

Career Growth

Perks and Rewards

Job summary

NEXDINE Hospitality is hiring a Guest Experience Ambassador to deliver best-in-class dining experiences for residents, colleagues, and guests. You will report to the Director of Dining Services and ensure exemplary service across all dining interactions.

Earn competitive weekly compensation with comprehensive health, dental and vision insurance, 401(k), PTO, and growth opportunities within a nationwide hospitality provider.

Qualifications

• High school diploma or equivalent.
• Previous experience in food service.
• Previous customer service experience.

Responsibilities

• Cascade a spirit of Hospitality in all dealings with residents, colleagues and guests.
• Leads service of food or beverages to residents and prepares or serves specialty diets.
• Engages with residents to obtain desired orders for food or beverages while articulating the daily menu offerings.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Ensure residents are satisfied with all aspects of service.
• Communicate with direct supervisor on any customer service issues.
• Check residents' diets, likes & dislikes to ensure that such requirements are satisfied.
• Assist with set-up/breakdown of all scheduled meal periods.
• Stock service areas with supplies such as coffee, food, tableware, and linens as needed.
• Perform cleaning duties as assigned, including sweeping and mopping floors, tidying up service station, clearing tables and taking out trash.
• Provide excellent customer service to include being attentive, approachable, greeting and thanking customers.

Education

High school diploma or equivalent

Job description

NEXDINE Hospitality is hiring a Guest Experience Ambassador to deliver best-in-class dining experiences for residents, colleagues, and guests. You will report to the Director of Dining Services and ensure exemplary service across all dining interactions.

Earn competitive weekly compensation with comprehensive health, dental and vision insurance, 401(k), PTO, and growth opportunities within a nationwide hospitality provider.