Hospitality Guest Experience Ambassador

NEXDINE Hospitality; Town of Berlin (NY); On-site; USD 730 - 820; Full time

Benefits offered by this job

Generous compensation

Health insurance

Life insurance

401(k)

Paid time off

EAP

Career growth

Perks & rewards

Job summary

NEXDINE Hospitality in Berlin, NY is seeking a Server/Guest Experience Ambassador to deliver a best-in-class dining experience to residents, colleagues, and guests. This role reports to the Director of Dining Services and requires a friendly, attentive approach, strong customer service, and the ability to explain menu items and accommodate dietary needs.

Hours are full time or part time with starting pay $16.00-$18.00 per hour, paid weekly, and a benefits package including health, dental, life

Qualifications

• High school diploma or equivalent required.
• Previous experience in food service.
• Previous customer service experience.

Responsibilities

• Provide best-in-class dining service to residents, colleagues, and guests.
• Greet and assist customers.
• Lead service of food and beverages to residents and guests.
• Describe menu items and ingredients to guests.
• Ensure guest satisfaction and communicate issues to supervisor.
• Assist with setup and breakdown of meals.
• Stock service areas with supplies and linens as needed.
• Perform cleaning duties as assigned, including sweeping and mopping floors.

Skills

Customer service

Hospitality

Education

High school diploma or equivalent

Job description

NEXDINE Hospitality in Berlin, NY is seeking a Server/Guest Experience Ambassador to deliver a best-in-class dining experience to residents, colleagues, and guests. This role reports to the Director of Dining Services and requires a friendly, attentive approach, strong customer service, and the ability to explain menu items and accommodate dietary needs.

Hours are full time or part time with starting pay $16.00-$18.00 per hour, paid weekly, and a benefits package including health, dental, life