Hospitality GM: Guest Experience & Team Leadership

Chili's; Roswell (NM); Sur place; USD 42 000 - 68 000; Plein temps

Résumé du poste

Chili's is seeking a Restaurant Manager for the Roswell, NM location to lead the management team, drive guest satisfaction, and oversee financial performance. This role focuses on coordinating scheduling, coaching, and ensuring adherence to Chili's standards across daily operations.

The ideal candidate brings dependable teamwork, thrives in a fast-paced setting, and excels at multitasking while shaping a positive guest and team experience.

Qualifications

• Dependable team player.
• Prefers to work in a fast-paced environment.
• Great multitasking skills.

Responsabilités

• Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations.
• Manage performance of the Management team, including performance evaluations, coaching and accountability.
• Plan and implement weekly, monthly and yearly financial budgets.
• Oversee all operations to ensure a great Guest experience.
• Role model and hold Team Members accountable to operational and quality standards.
• Foster open communication between Team Members and Management team.
• Influence Team Member behaviors by championing change and restaurant initiatives.
• Drive business results by utilizing Chili's systems to effectively control costs.
• Follow operational systems, such as our Manager Timeline and performing quality Line Checks.
• Hire, train, retain, and develop Team Members to take on larger roles.
• Drive Guest engagement within the four walls of the restaurant while developing relationships within the community.
• Understand and practice safe food handling procedures.
• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant

Connaissances

Dependable

Fast-paced

Multitasking

Description du poste

Chili's is seeking a Restaurant Manager for the Roswell, NM location to lead the management team, drive guest satisfaction, and oversee financial performance. This role focuses on coordinating scheduling, coaching, and ensuring adherence to Chili's standards across daily operations.

The ideal candidate brings dependable teamwork, thrives in a fast-paced setting, and excels at multitasking while shaping a positive guest and team experience.