General Manager - Chili's - Albuquerque, NM

Chili's; Albuquerque (NM); On-site; USD 50,000 - 65,000; Full time

Job summary

Chili's is seeking a passionate Manager in Albuquerque, New Mexico. The ideal candidate will lead the Management team, prioritize Guest experience, and drive business results through effective team performance and operational excellence.

With a culture centered around teamwork and a fun work environment, this role requires a dependable team player who thrives in fast-paced situations. If you are motivated to deliver exceptional experiences, apply today!

Qualifications

• Dependable team player with strong leadership skills.
• Ability to work in a fast-paced environment.
• Great multitasking skills essential for effective operations.

Responsibilities

• Lead and direct the Management team, ensuring accountability.
• Manage performance evaluations, coaching, and setting expectations.
• Oversee financial budgets and operational systems.
• Drive Guest engagement and foster communication within the team.

Skills

Team leadership

Performance management

Financial planning

Operational excellence

Guest engagement

Multitasking

Job description

Role Overview

Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win‑together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.

For decades, Chili's has been known for our culture of fun. Simply put – we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high‑energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.

Responsibilities

• Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations
• Manage performance of the Management team, including performance evaluations, coaching and accountability
• Plan and implement weekly, monthly and yearly financial budgets
• Oversee all operations to ensure a great Guest experience
• Role model and hold Team Members accountable to operational and quality standards
• Foster open communication between Team Members and Management team
• Influence Team Member behaviors by championing change and restaurant initiatives
• Drive business results by utilizing Chili's systems to effectively control costs
• Follow operational systems, such as our Manager Timeline and performing quality Line Checks
• Hire, train, retain, and develop Team Members to take on larger roles
• Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
• Understand and practice safe food handling procedures
• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant

About Us

Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand‑shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.

About You

• Dependable team player
• Prefers to work in a fast‑paced environment
• Great multitasking skills