Hospitality Food Runner - Fast-Paced Service Pro

Heritage Hotel | Golf and Conference Center; Southbury (CT); On-site; USD 26,000 - 34,000; Full time

Job summary

Heritage Hotel & Conference Center in Southbury, CT is seeking a Food Runner to deliver food and beverages from the kitchen to guests with accuracy and hospitality. The role operates in a fast-paced, high-volume dining environment, coordinating with culinary and service teams to ensure timely, correct orders.

Qualified candidates have a high school diploma and at least 1 year of restaurant experience; food safety certification is preferred or required by local regulations.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of restaurant or food service experience preferred.
• Food safety certification preferred (or required per local regulations).

Responsibilities

• Pick up and deliver food orders from the kitchen to the correct table and seat position accurately and efficiently.
• Read and interpret kitchen tickets to ensure correct orders are delivered.
• Check plate presentation, garnishes, and order completeness at the expo line before delivery.
• Deliver multiple plates and trays safely and efficiently through a busy dining room.
• Communicate clearly between kitchen and front-of-house staff regarding order timing, delays, or modifications.
• Assist servers by relaying guest requests, missing items, or special instructions.
• Support smooth service flow during peak dining periods.
• Maintain awareness of table numbers, seat positions, and order priorities.
• Assist servers with tableside needs including water refills, clearing plates, and delivering additional items.
• Respond to guest needs when in dining area as directed by service staff.
• Maintain cleanliness and organization of expo line, pass-through, and server stations.

Skills

Food service

Guest service

Communication

Teamwork

Multitasking

Stamina

Education

High school diploma

Job description

Heritage Hotel & Conference Center in Southbury, CT is seeking a Food Runner to deliver food and beverages from the kitchen to guests with accuracy and hospitality. The role operates in a fast-paced, high-volume dining environment, coordinating with culinary and service teams to ensure timely, correct orders.

Qualified candidates have a high school diploma and at least 1 year of restaurant experience; food safety certification is preferred or required by local regulations.