Hospitality-Driven Banking Associate I

TD Bank, N.A.; Flemington (NJ); On-site; USD 32,000 - 41,000; Part time

Benefits offered by this job

Not applicable

Job summary

TD Bank, N.A. in Flemington, New Jersey is seeking a friendly branch associate to serve as the first point of contact for clients, delivering everyday banking with accuracy and care while guiding customers through transactions.

This role supports relationship-building, requires a high school diploma, provides 30 hours per week, and offers opportunities to grow. Evening, weekend hours may be required, and strong communication and organizational skills are essential.

Qualifications

• High school diploma or GED required.
• 1 year demonstrated experience working with clients.
• Experience can include volunteering, education, military experience.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours to include evenings, weekends and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with ability to be concise, clear and consistent.
• Demonstrated effective problem-solving skills.
• Demonstrated ability to schedule and prioritize work.
• Demonstrated ability to work independently and within deadlines.
• Sound judgment in decision making and problem solving.
• Proficient in Microsoft Office.
• Notary License preferred.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone), serving as the first point of contact for client inquiries, issue resolution, and referrals to appropriate partners.
• Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy.
• Creates personalized, client-first interactions that establish trust from the initial engagement and strengthen ongoing relationships.
• Balances client needs with sound judgment, policy adherence, and risk awareness to ensure compliant and responsible outcomes.
• Proactively educates clients on banking products, services, and digital capabilities to enhance convenience, save time, and support financial well-being, while connecting them to specialists as needed to achieve long-term goals.
• Advocates for clients by demonstrating empathy, integrity, and a long-term perspective in all interactions.

Skills

Excellent communication skills

Strong organizational skills

Problem-solving skills

Dependable and punctual

Customer service orientation

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank, N.A. in Flemington, New Jersey is seeking a friendly branch associate to serve as the first point of contact for clients, delivering everyday banking with accuracy and care while guiding customers through transactions.

This role supports relationship-building, requires a high school diploma, provides 30 hours per week, and offers opportunities to grow. Evening, weekend hours may be required, and strong communication and organizational skills are essential.