Hospitality Director (Global Hospitality) (Payment Services Client)

Octagon; Stamford (CT); On-site; USD 75,000 - 100,000; Full time

Job summary

Octagon is seeking a Hospitality Director (Global Hospitality) for a Payment Services client, based in Stamford, CT with hybrid flexibility. Lead B2B hospitality programs across North America, the Americas, and beyond, coordinating a U.S.-based team to execute high-profile events.

The role requires 7–10 years in hospitality/experiential marketing, a strong leadership presence, and the ability to manage multiple projects, budgets, and timelines.

Qualifications

• 7–10 years of experience in hospitality or experiential marketing.
• Proven management of VIP and executive groups.
• Strong leadership presence and effective communication across multiple mediums.
• People leader invested in team success, with an ability to build positive relationships internally and externally.
• Proactive, critical thinker who thrives under pressure.
• Not afraid to pitch in, roll up sleeves, and take initiative; able to prioritize multiple projects, meet deadlines, and coordinate key timelines.

Responsibilities

• Serve as a reliable agency contact for client sponsorship, internal client departments, and agency partners.
• Oversee B2B Hospitality Programming across multiple regions and events, with a focus on the Americas.
• Act as the client liaison for Americas/B2B Hospitality and Product Service Integration.
• Manage a U.S.-based team to plan and execute high-profile B2B events.
• Integrate client products and services into sponsorship programs.
• Act as an experiential expert to ideate on innovative ways to convey client messaging through events and hospitality.
• Oversee B2B programming and executive onsite management.
• Manage finance trackers, budgets, and program reconciliations.
• Develop sales decks and presentations for internal and external audiences.
• Support the agency experiences team as a key member of the hosting and hospitality vertical, bringing new insights and ideas to an evolving industry.

Skills

Leadership presence

Communication

People management

Multitasking

Proactive thinking

Job description

Job Description

Hospitality Director (Global Hospitality) for a Payment Services client. This role is responsible for planning and executing event and experiential marketing programs across North America, with a focus on the U.S., Canada, and Latin America/Caribbean. The position is based in Stamford, CT, but is flexible for candidates open to hybrid work (3 days in office) at one of our locations: Stamford, CT; New York, NY; Charlotte, NC; Chicago, IL; Miami, FL; or Atlanta, GA.

Key Responsibilities

• Serve as a reliable agency contact for client sponsorship, internal client departments, and agency partners.
• Oversee B2B Hospitality Programming across multiple regions and events, with a focus on the Americas.
• Act as the client liaison for Americas/B2B Hospitality and Product Service Integration.
• Manage a U.S.-based team to plan and execute high-profile B2B events.
• Integrate client products and services into sponsorship programs.
• Act as an experiential expert to ideate on innovative ways to convey client messaging through events and hospitality.
• Oversee B2B programming and executive onsite management.
• Manage finance trackers, budgets, and program reconciliations.
• Develop sales decks and presentations for internal and external audiences.
• Support the agency experiences team as a key member of the hosting and hospitality vertical, bringing new insights and ideas to an evolving industry.

Qualifications

• 7–10 years of experience in hospitality or experiential marketing with proven management of VIP and executive groups.
• Strong leadership presence and effective communication across multiple mediums.
• People leader invested in team success, with an ability to build positive relationships internally and externally.
• Proactive, critical thinker who thrives under pressure.
• Not afraid to pitch in, roll up sleeves, and take initiative; able to prioritize multiple projects, meet deadlines, and coordinate key timelines.
• Demonstrated emotional intelligence and adaptability to various personalities.
• Results-driven and capable of working independently.
• Detail oriented with outstanding organizational skills and consistency across the team.
• Experience requiring discretion, judgment, tact, and poise; reliable and trustworthy.
• Ability to lead client meetings, staff planning, and keep all parties on task, on time and on budget.
• Ability to forecast and mitigate issues or challenges effectively.
• Flexibility to travel domestically and internationally, including weekends or holidays as needed; anticipated travel level: 45–55%.
• Salary range: $75,000.00 – $100,000.00.

Equal Employment Opportunity

It is the policy of Omnicom and its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

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