Hospitality Coordinator

Opensity solutions; Washington (District of Columbia); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is hiring a Hospitality Specialist to deliver concierge-style service in a professional law firm environment. This role supports high-level meetings, events, and daily office hospitality from Monday to Friday.

Hours are 9:30 a.m. to 6:30 p.m., with a one-hour lunch. If you thrive on impeccable service and like work-life balance, this position offers a rewarding transition of hospitality expertise to a corporate setting.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of work experience in hospitality.
• Ability to multitask with attention to detail.
• Ability to resolve issues professionally and tactfully.
• Ability to lift or move 40 lbs or greater.
• Ability to walk, bend, stand for extended periods.
• Ability to work overtime as needed.

Responsibilities

• Deliver an elevated concierge-level experience by greeting guests and addressing requests.
• Prepare and set up meeting rooms, arrange furniture, A/V, and meals for meetings.
• Inspect floors and rooms to ensure cleanliness and stock levels.
• Maintain organized, welcoming spaces for guests and staff.
• Assist with service requests including supply delivery and event setup.

Skills

Hospitality experience

Multitasking

Professionalism

Physical stamina

Education

High School Diploma or GED

Job description

About Us:

Opensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission: Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Are you a hospitality professional looking for a rewarding role with little to no nights, weekends, or holiday shifts? Bring your passion for service to a prestigious law firm as a Hospitality Specialist, where you’ll deliver concierge-style experiences in a professional setting. This is a unique opportunity to transition your food & beverage or hotel expertise into a Monday-Friday schedule, supporting high-level meetings, events, and daily office hospitality needs. If you thrive in a professional business environment and take pride in impeccable service, this role offers the perfect blend of hospitality and work-life balance.

Responsibilities

• Deliver an elevated concierge-level experience by greeting guests, responding promptly to requests, and ensuring all interactions reflect an elevated customer service approach
• Prepare and set up meeting rooms according to detailed specifications, including arranging furniture, audiovisual equipment, and providing hot and/or continental meals such as breakfasts, lunches, and catered meeting refreshments
• Conduct routine inspections of assigned floors to ensure all conference rooms, visiting office spaces, and pantry/kitchen areas are clean, well-maintained, and fully stocked with necessary supplies
• Ensure all visiting offices and temporary workspaces are organized, cleaned, and stocked daily, maintaining a professional and welcoming environment for guests and staff
• Assist with miscellaneous service requests such as supply delivery, event setup, equipment needs, or other operational support tasks as assigned including backfilling for Receptionist
• Provide flexibility in handling evolving and simultaneous priorities
• Utilize various software systems, scheduling tools, (I.e., room booking systems) to manage tasks efficiently
• Provide coverage for occasional after-hours firm events, ensuring smooth setup, coordination, and breakdown as needed to support internal and client-facing functions
• Must complete other duties as assigned.

Qualifications & Requirements

• High School Diploma or GED
• Minimum expectation is 1 year of work experience in a hospitality environment
• Ability to multitask with attention to detail
• Ability to resolve issues with professionalism and tact
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
• Ability to walk, bend, kneel, stand or sit for an extended period of time
• Ability to work overtime as needed

Hours are set at 9:30a.m to 6: 30p.m M-F with a 1-hour lunch The Compensation range for this role is up to 24.00 USD per hour.. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.

Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.

We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.

Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.

Respect We believe in treating everyone with dignity, kindness, and empathy. We foster an inclusive culture where diverse perspectives are valued, and mutual respect is the cornerstone of our interactions.

Accountability We take ownership of our actions and decisions, acknowledging their impact on our team, the organization, and our clients. We strive for transparency and follow through on our commitments, fostering trust and reliability within our community.

Collaboration We understand that working together yields the best results and that our parts are better together. We actively promote teamwork, open communication, and the sharing of ideas. By embracing diverse talents and perspectives, we create a supportive and innovative environment that encourages collective growth and empowerment.

Follow Us: LinkedIn