Hospitality Coordinator

Socket.dev; Rockford (MI); On-site; USD 21,000 - 30,000; Part time

Job summary

Ada Bible Church is seeking a part-time Hospitality Coordinator who loves delivering warm, welcoming guest experiences. You will lead hospitality volunteers, coordinate weekend services, and collaborate with ministry teams to ensure guests feel cared for and connected.

You will recruit and coach volunteers, manage schedules, and support the Coffee Team with needed resources to enable excellent hospitality. The role emphasizes relational hospitality, strong communication, and a commitment to

Qualifications

• You naturally lead with hospitality and care for guests.
• Strong communication skills in writing and speaking.
• Committed Christian with a thriving relationship with Jesus.
• Available to work most weekends and some weekdays.

Responsibilities

• Create a warm, guest-focused environment at the campus, especially for first-time guests.
• Recruit, train, and develop hospitality volunteers.
• Coach team leads as they train and mentor new volunteers.
• Manage volunteer rotations and schedules.
• Ensure Coffee Team volunteers have tools and resources for hospitality.
• Collaborate with Event Services and ministry teams for campus events.
• Make sure volunteers feel valued through prayer and one-on-one interactions.
• Coordinate hospitality for weekend services and events at the campus.
• Manage coffee bar inventory.
• Enter information into ROCK or other management systems.
• Share improvement ideas with the Hospitality Director and other coordinators.
• Attend team and all-staff meetings.
• Complete or participate in projects to advance guest experience.

Skills

Hospitality leadership

Guest experience

Communication skills

Detail oriented

Christian faith

Education

High-school diploma or GED

Job description

Ada Bible Church is looking for a part-time Hospitality Coordinator who is passionate about delivering friendly, warm, and welcoming guest experiences for everyone who enters our doors. Hospitality is core to what we do at Ada Bible Church, and we strive to show guests they are cared for beyond just a generic welcome. We hope to show guests they can belong to a community who genuinely loves people and loves Jesus.

As a Hospitality Coordinator, you will organize and lead hospitality volunteers. These volunteers serve on a regular rotation to provide excellent guest experiences through relational hospitality and directing volunteers who serve on the weekends. This is a part-time position and includes weekend work.

What you will do:

• Create a warm and welcoming, guest-focused environment at the Bella Vista campus, with special attentiveness given to the first-time guest
• Recruit, train, and develop new hospitality volunteers
• Coach hospitality volunteer team leads as they train and mentor new volunteers
• Manage and distribute volunteer rotations and maintain volunteer schedule
• Ensure Coffee Team volunteers have the tools and resources necessary to carry out hospitality
• Collaborate with Event Services and ministry teams to plan and prepare for major campus ministry events
• Ensure all Hospitality Team volunteers feel valued (praying as a team, one-on-ones, etc.)
• Coordinate hospitality for weekend services and events held at an assigned campus and central events
• Manage coffee bar inventory
• Enter information into ROCK (database) or other designated management program(s)
• Collaborate with Hospitality Director and other Coordinators to continuously share improvement ideas & effectiveness/quality of hospitality
• Attend team meetings and all-staff meetings
• Complete or participate in assigned projects for the advancement of the guest experience

You might be a good candidate for the position if:

• You naturally lead with hospitality as you interact with others
• You know how to create excellent guest or customer experiences
• You enjoy leading others to accomplish goals
• You are a clear communicator, both verbally and in writing
• You are organized, efficient, and attentive to details
• You are a committed Christian who exhibits a thriving relationship with Jesus
• You have earned a high-school diploma or GED
• You are available to work most weekends as well as a couple days during the week

Membership at Ada Bible Church is not a prerequisite for hire, but applicants should be willing to become members within 90 days of hire and have beliefs consistent with our statement of faith.

About Ada Bible Church

Ada Bible Church is vibrant and growing non-denominational church serving greater Grand Rapids, Michigan. Each weekend more than 8,000 people gather across five campus locations (and one satellite location) to connect with others in the community and discover what it means to follow Jesus. To learn more, visit www.adabible.org