Hospitality Captain - Men's 19th Hole & Golf

Lakewood Country Club; Dallas (TX); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Holiday Bonus

Career Advancement Opportunities

Job summary

Lakewood Country Club in Dallas, Texas, seeks an experienced Captain to lead operations in the Men's 19th Hole. This role involves supervising staff and ensuring outstanding service for Members at one of the club's key social venues.

The ideal candidate has strong hospitality skills, a passion for golf culture, and at least 4 years of experience. This full-time position offers numerous benefits, including health insurance and paid time off.

Qualifications

• Minimum 4 years of hospitality experience required.
• Private Club experience preferred.
• TABC Certification required.
• Food Handler Certification required.

Responsibilities

• Oversee daily operations of the Men's 19th Hole.
• Supervise servers and bartenders.
• Build relationships with Members and learn preferences.
• Coordinate service during tournaments and events.
• Maintain service standards and member satisfaction.

Skills

Member-relations skills

Wine knowledge

Strong organizational abilities

Communication skills

Job description

Lakewood Country Club | Dallas, Texas

Lakewood Country Club is seeking an experienced and relationship-driven Captain to oversee operations within the Men's 19th Hole, one of the Club's most active and Member-focused gathering spaces.

As Lakewood Country Club prepares for the highly anticipated reopening of its newly renovated Andrew Green golf course, this position presents a unique opportunity to become a key part of the Member experience at one of Dallas' premier private clubs.

About Lakewood Country Club

Lakewood Country Club is a private, Member-owned club serving approximately 1,100 Members and their families. Known for its strong golf culture, exceptional hospitality, and welcoming atmosphere, the Club provides members with an elevated experience both on and off the golf course.

Position Summary

The Men's 19th Hole Captain serves as the primary floor leader within a popular golf-focused member venue that accommodates approximately 80 guests and serves as a gathering place for golfers before and following rounds.

This role requires a hospitality professional who can build meaningful relationships with Members, anticipate Member preferences, and coordinate seamless service while leading a team of servers and bartenders. The Captain will work closely with the Director of Golf, Locker Room Manager, and Food & Beverage Management team to create a first-class member experience.

The ideal candidate is passionate about hospitality, understands golf culture, and enjoys creating memorable experiences for Members and their guests.

Essential Responsibilities

• Oversee daily operations of the Men's 19th Hole
• Supervise servers, bartenders, and support staff
• Build strong relationships with Members and learn individual preferences
• Ensure all opening, side work, and closing responsibilities are completed
• Monitor service standards and member satisfaction throughout service
• Coordinate service flow during tournaments, golf events, and peak periods
• Assist with beverage inventory processes as needed
• Support implementation of staff training programs
• Communicate effectively with Golf Operations, Locker Room Staff, and Food & Beverage Management
• Assist staff during high-volume periods to ensure exceptional service execution
• Maintain an engaging, welcoming, and professional atmosphere

Qualifications

• Minimum 4 years of hospitality experience required
• Private Club experience preferred
• Previous leadership experience preferred
• Strong wine, spirits, and beverage knowledge preferred
• Knowledge of golf etiquette, terminology, and culture strongly preferred
• Exceptional member-relations skills
• Strong organizational and communication abilities
• TABC Certification required
• Food Handler Certification required

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift and carry up to 50 pounds
• Ability to work both indoors and outdoors as business demands require

Compensation & Benefits

• $24-$28 per hour DOE
• Full-Time Position
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Employee Cafeteria
• Holiday Bonus
• Career Advancement Opportunities

Lakewood Country Club is closed on Christmas Day and New Year's Day.

This position is an excellent opportunity for a hospitality professional seeking to develop into a future Food & Beverage Management leader while playing an important role in the Club's golf culture and Member experience.